FREE Conflict Management Skills Questions and Answers
What is the main style or mode of conflict resolution when the leader withdraws?
Low cooperation and assertiveness characterize the avoidance mode. No one wins because the leader withdraws from the argument.
What should one do after evaluating the best approach in a conflict?
Be determined. Take action on the solution you've chosen once you've discussed the argument and determined the best course of action. Sharing your decision with others shows them that you care and are making progress.
Why should feelings be excluded from discussions?
Avoid bringing emotions into the conversation. A conflict can be temporarily resolved by an angry outburst, but only temporarily. To prevent the conflict from arising again, gently discuss the situation.
What happens if employees are constantly engaged in fighting?
If employees are continuously arguing and criticizing one another, nothing productive will ever result.
What is a conflict?
Conflict is described as a disagreement among individuals caused by differences in beliefs, attitudes, comprehension, interests, needs, and occasionally even perceptions. Intense debates, physical abuse, and unquestionably a loss of peace and harmony follow a fight. A conflict can change the way people feel about each other.
What are the potential drawbacks to avoiding conflict?
Trying to avoid conflict can be effective and helpful, but it can also stop the problem from being solved and lead to bigger problems.
What is the downside of the "peacekeeper" mode?
To "maintain the peace" among the team, they are prepared to put aside their own needs. As a result, the other individual or party succeeds, and the leader fails. This method can work because it can lead to a quick solution to the problem, but it can also make the leader look like a "doormat" who will give in to anyone who causes trouble.
Why is conflict management important?
Employees must put 100 percent effort into their work to increase overall productivity, and conflict-related issues must be handled at the correct time to prevent the escalation into a major fight.
What is necessary before starting a conflict resolution process?
Setting some rules and guidelines before you start is important. Participants should agree to speak quietly, listen intently, and make an effort to comprehend one another's viewpoints.
What happens when you constantly fight with your fellow worker?
Imagine if you and your coworker are always at conflict. Actually, it drains you and loses your reputation. It merely intensifies the conflict and makes life miserable.
What is the leader's approach in Accommodating mode?
The leader disregards their own needs in order to meet the needs of others. To "maintain the peace" among the team, they are prepared to put aside their own wants. As a result, the other individual or party succeeds, and the leader fails.
Why is it important to discourage workers from interrupting with one another's work?
It's important to discourage workers from interfering with one another's efforts. Employees struggle to complete the task that they are actually expected to do because they spend the majority of their time and energy arguing with other people. If someone doesn't like what they are doing, they will never be able to do their best.
What should team leaders ensure?
The team leaders must make sure that each and every employee is given a clear understanding of their duties and responsibilities.
What could be a result of team members knowing that their leader will compromise during negotiations?
While using this conflict-handling strategy, leaders run the risk of putting themselves in a position where their team members will try to take advantage of them. This may be the outcome of the group's understanding that its leader will make compromises when negotiating. Because using this method requires less work, compromising can also result in less ideal results.
What is compromising conflict-handling mode described as?
To allow for each person to have their concerns partially addressed is frequently defined as "giving up more than one would desire." This can be considered as a situation in which neither party wins nor loses, but rather as an acceptable resolution obtained by dividing the difference between the two sides, exchanging concerns, or reaching a medium ground.
Why is it always wise to adjust rather than fight?
It is usually a good idea to make some adjustments and try to solve the issue rather than complaining and getting into fights. Conflicts and arguments never result in a resolution; they just produce negativity.