Conflict Management Conflict Management Styles & Approaches

Question 1

Which conflict management style involves high assertiveness and low cooperativeness, focusing on winning at the other party's expense?

Accepted Answer

Competing

Answer

The competing style is characterized by high assertiveness and low cooperativeness, prioritizing one's own goals over the relationship.

Question 2

According to the Thomas-Kilmann model, which conflict style combines high assertiveness with high cooperativeness?

Accepted Answer

Collaborating

Answer

Collaborating is the only style that maximizes both assertiveness and cooperativeness, seeking a win-win solution for both parties.

Question 3

The avoiding conflict management style is best described as:

Accepted Answer

Sidestepping or postponing the conflict

Answer

Avoiding involves withdrawing from or postponing conflict, neither asserting one's own concerns nor cooperating with the other party.

Question 4

Which conflict management style is characterized by low assertiveness and high cooperativeness?

Accepted Answer

Accommodating

Answer

Accommodating involves giving priority to the other person's concerns over one's own, demonstrating low assertiveness and high cooperativeness.

Question 5

The compromising style in conflict management is best described as:

Accepted Answer

Finding a mutually acceptable middle ground

Answer

Compromising involves finding a middle ground where each party gives up something to reach a partially satisfying solution for both.

Conflict Management Practice Test