PointClickCare (PCC) is the most widely used electronic health record (EHR) system in long-term care, skilled nursing, and senior living facilities. As a CNA, you'll use the POC (Point of Care) module to document patient care, vital signs, ADLs, and other clinical information. Practice with the free CNA practice test on PracticeTestGeeks (3,000+ questions with answer explanations).
Your facility will provide the specific URL, but common access points include:
For a fuller set of questions on this topic, see our cna written exam practice test resource.
For a fuller set of questions on this topic, see our cna practice test pdf resource.
For a fuller set of questions on this topic, see our cna prometric practice test resource.
Numbers in brackets link to the official sources listed under Sources & last verified. Dates that have passed are removed automatically.
| Item | Detail | Source · Verified |
|---|---|---|
| Passing score (written or oral) | Set per state; no national percentage published[1] | Centers for Medicare & Medicaid Services · Oct 14, 2026 |
| Retake policy | Minimum 3 attempts required; aides must be told which areas they failed before each retake[1] | Centers for Medicare & Medicaid Services · Oct 14, 2026 |
| Validity | 2 years from issuance in most states[2] | archive.regulations.delaware.gov · Oct 14, 2026 |
| Renewal | State-specific; typically 2-year cycles with continuing education requirements (12–24 hours per year) and paid-work requirements[3] | cdph.ca.gov · Oct 14, 2026 |
| Delivery (in-person) | In-person written or oral exam plus in-person skills demonstration at approved test centers[1] | Centers for Medicare & Medicaid Services · Oct 14, 2026 |
| Eligibility (training) | Minimum 75 clock hours approved training (federal requirement); at least 16 hours supervised practical training[1] | Centers for Medicare & Medicaid Services · Oct 14, 2026 |
| Score release | Days to weeks; varies by state and vendor (no national standard)[4] | floridasnursing.gov · Oct 14, 2026 |
Interactive CNA resources on PracticeTestGeeks, free to start:
PointClickCare is a cloud-based electronic health record system used by over 70% of long-term care facilities in the United States and Canada. The POC (Point of Care) module is specifically designed for CNAs and direct care staff to document patient care at the bedside.
| Pros | Cons |
|---|---|
| cna — cNA credential is recognized by employers and industry professionals | Preparation requires significant time and study commitment |
| Higher earning potential compared to non-credentialed peers | Associated costs for exams, materials, and renewal fees |
| Expanded career opportunities and professional advancement | Continuing education needed to maintain credentials |
| Structured learning path builds comprehensive knowledge | Competition for advanced positions can be challenging |
| Professional development that stays current with industry standards | Requirements and standards may vary by state or region |
Try these questions from our free CNA practice tests. The correct answer and an explanation follow each question.
A resident wants to make a private phone call. The CNA should:
Answer: B. Ensure the resident has access to a phone in a private area
Residents have the right to make telephone calls in private, and the CNA should facilitate access without monitoring the conversation.
The MOST important reason for using soap and water to clean a client’s skin after elimination is to
Answer: D. remove feces and urine from the skin.
The most important reason for using soap and water to clean a client's skin after elimination is to thoroughly remove feces and urine. This prevents skin irritation, breakdown, and the spread of bacteria, which can lead to infections. While feeling clean is a benefit, the primary goal is hygiene and infection control to protect skin integrity.
All of the following are clues to aggressive behavior EXCEPT
Answer: A. depressed mood
Depressed mood is typically associated with sadness, withdrawal, and lack of energy, not with aggressive behavior. Clenched jaw, rocking, and pacing are all physical indicators that can signal increasing anxiety, agitation, or frustration, which often precede or accompany aggressive outbursts.
When cleaning dentures, why do you line the sink with paper towels?
Answer: D. To keep the dentures from breaking if they are dropped
Dentures are fragile and can easily break if dropped onto a hard surface like a porcelain sink. Lining the sink with paper towels or a washcloth provides a cushioned surface, protecting the dentures from damage. This simple precaution helps prevent costly replacements and ensures the patient's dentures remain intact and functional.
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