CNA - Certified Nurse Aide Resident Rights and Communication Questions and Answers

Question 1

A resident who is alert and oriented tells the Certified Nurse Aide (CNA) that they do not want to take a shower, even though it is their scheduled day. Which of the following is the CNA's BEST response?

Accepted Answer

Respect the resident's decision, document the refusal, and report it to the nurse.

Answer

Residents have the right to refuse care and treatment. The CNA's responsibility is to respect this right, ensure the resident's choice is documented accurately, and communicate the refusal to the supervising nurse for follow-up.

Question 2

A resident's family member, who is not listed on the resident's authorized contact list, asks the CNA to see the resident's medical chart. How should the CNA respond?

Accepted Answer

Tell the family member that information cannot be shared and refer them to the nurse.

Answer

Sharing a resident's medical information is a violation of HIPAA and outside the CNA's scope of practice. The correct procedure is to politely decline and direct the family member to the licensed nurse, who can verify permissions and provide appropriate information.

Question 3

Which of the following actions best demonstrates effective communication with a resident who has a hearing impairment?

Accepted Answer

Facing the resident and speaking clearly at a normal pace.

Answer

When communicating with a resident with hearing loss, it is crucial to face them so they can see your lip movements and facial expressions. Speaking clearly at a normal pace and volume, rather than shouting, enhances understanding. Reducing background noise is also helpful.

Question 4

The Omnibus Budget Reconciliation Act (OBRA) of 1987 was a landmark federal law enacted to improve the quality of care in long-term care facilities by:

Accepted Answer

Establishing a Resident's Bill of Rights and minimum standards for nursing assistant training.

Answer

The OBRA '87 law significantly reformed nursing home standards. Key provisions included establishing a Resident's Bill of Rights, setting minimum training requirements for nursing assistants (at least 75 hours), and emphasizing quality of life.

Question 5

A resident explains that their spiritual beliefs require them to pray at specific times of the day, which sometimes conflicts with the facility's activity schedule. Which action by the CNA shows respect for the resident's rights?

Accepted Answer

Acknowledging the resident's needs and informing the nurse to see if accommodations can be made in the care plan.

Answer

Residents have the right to practice their own beliefs. The CNA should show respect for cultural and spiritual differences by acknowledging the resident's needs and communicating them to the nurse. This allows the care team to create a plan that accommodates the resident's preferences while meeting their care needs.

CNA Practice Test

CNA Practice Test

CNA - Certified Nurse Aide Resident Rights and Communication Questions and Answers