CNA - Certified Nurse Aide Resident Rights and Communication Questions and Answers

Question 1

A resident who is alert and oriented tells the Certified Nurse Aide (CNA) that they do not want to take a shower, even though it is their scheduled day.
Which of the following is the CNA's BEST response?

Accepted Answer

Respect the resident's decision, document the refusal, and report it to the nurse.

Answer

Tell the resident they must shower to stay clean and prevent infection.

Answer

Ask a family member to convince the resident to take the shower.

Answer

Proceed with the shower anyway, explaining that it is the facility's policy.

Question 2

A resident's family member, who is not listed on the resident's authorized contact list, asks the CNA to see the resident's medical chart. How should the CNA respond?

Accepted Answer

Tell the family member that information cannot be shared and refer them to the nurse.

Answer

Allow the family member to look at the chart briefly.

Answer

Ask the resident if it's okay to show the chart to the family member.

Answer

Provide a verbal summary of the resident's recent condition.

Question 3

Which of the following actions best demonstrates effective communication with a resident who has a hearing impairment?

Accepted Answer

Facing the resident and speaking clearly at a normal pace.

Answer

Shouting loudly into the resident's ear.

Answer

Speaking very quickly to get the information across efficiently.

Answer

Covering your mouth while speaking to project your voice.

Question 4

The Omnibus Budget Reconciliation Act (OBRA) of 1987 was a landmark federal law enacted to improve the quality of care in long-term care facilities by:

Accepted Answer

Establishing a Resident's Bill of Rights and minimum standards for nursing assistant training.

Answer

Establishing a national price control for private pay residents.

Answer

Mandating specific architectural designs for all new nursing homes.

Answer

Focusing primarily on reducing facility operational costs.

Question 5

A resident explains that their spiritual beliefs require them to pray at specific times of the day, which sometimes conflicts with the facility's activity schedule. Which action by the CNA shows respect for the resident's rights?

Accepted Answer

Acknowledging the resident's needs and informing the nurse to see if accommodations can be made in the care plan.

Answer

Telling the resident they should adjust their prayer times to fit the schedule.

Answer

Informing the resident that facility activities take priority.

Answer

Documenting that the resident is non-compliant with scheduled activities.

Question 6

Which of the following is a direct violation of a resident's right to privacy and confidentiality?

Accepted Answer

Discussing the resident's medical condition with a coworker in the cafeteria.

Answer

Using the intercom to call for assistance in the resident's room.

Answer

Reporting a change in the resident's condition to the charge nurse in a private area.

Answer

Knocking on the resident's door before entering.

A resident who is alert and oriented tells the Certified Nurse Aide (CNA) that they do not want to take a shower, even though it is their scheduled day.Which of the following is the CNA's BEST response?

A resident who is alert and oriented tells the Certified Nurse Aide (CNA) that they do not want to take a shower, even though it is their scheduled day.
Which of the following is the CNA's BEST response?