CMAA General Practice 4

Question 1

A patient calls requesting their lab results over the phone. The medical administrative assistant should:

Accepted Answer

Verify the patient's identity before releasing any information

Answer

Patient identity must be verified before releasing any protected health information to comply with HIPAA.

Question 2

Which form is used by patients to authorize the release of their medical records to a third party?

Accepted Answer

Authorization for Release of Medical Information

Answer

An Authorization for Release of Medical Information form is the proper document patients sign to allow their records to be shared with a third party.

Question 3

When scheduling a follow-up appointment for a patient who requires an interpreter, the CMAA should:

Accepted Answer

Document the interpreter requirement and arrange services in advance

Answer

Documenting and arranging interpreter services in advance ensures the patient receives appropriate care and supports ADA and Title VI compliance.

Question 4

A superbill (encounter form) is PRIMARILY used to:

Accepted Answer

Capture diagnosis and procedure codes for billing purposes

Answer

A superbill captures ICD and CPT codes along with fee information needed to generate an insurance claim or patient bill.

Question 5

The term 'accounts receivable' in a medical office refers to:

Accepted Answer

Money owed to the practice by patients and insurers

Answer

Accounts receivable represents funds owed to the practice for services already rendered but not yet collected.

CMAA - Certified Medical Administrative Assistant Practice Test