CMAA Certified Medical Administrative Assistant MCQ 5

Question 1

Which scheduling method gives each patient a specific appointment time and is the most common in outpatient offices?

Accepted Answer

Fixed/stream scheduling

Answer

Fixed or stream scheduling assigns each patient a set appointment time at regular intervals throughout the day.

Question 2

A patient's account has a credit balance. What is the most appropriate action?

Accepted Answer

Notify the patient and issue a refund or apply to future balances per practice policy

Answer

Credit balances belong to the patient and must be handled per practice policy, typically by notifying the patient and offering a refund.

Question 3

What is the filing deadline (timely filing limit) concept in medical billing?

Accepted Answer

The maximum time an insurance carrier allows for submitting a claim after the date of service

Answer

Timely filing limits set by insurers define the window after service in which claims must be submitted or they will be denied.

Question 4

Under OSHA's Bloodborne Pathogen Standard, which item is required personal protective equipment when handling potentially infectious materials?

Accepted Answer

Gloves

Answer

Gloves are the minimum required PPE when handling blood or other potentially infectious materials under OSHA's BBP Standard.

Question 5

A physician refers a patient to a specialist. Which document typically accompanies the referral to provide the specialist with relevant background?

Accepted Answer

Referral letter with pertinent medical records

Answer

A referral letter along with relevant records—history, labs, imaging—gives the specialist the context needed to evaluate the patient.

CMAA - Certified Medical Administrative Assistant Practice Test