CMAA - Certified Medical Administrative Assistant Comprehensive Review 1

Question 1

A patient calls to dispute a charge on their Explanation of Benefits (EOB). Which document should the medical administrative assistant reference first to verify the billed service?

Accepted Answer

The superbill or encounter form from the visit

Answer

The superbill (encounter form) is the source document that captures the diagnosis and procedure codes billed for a specific visit, making it the first reference when verifying or disputing a charge.

Question 2

Under HIPAA's Minimum Necessary Standard, a medical administrative assistant should:

Accepted Answer

Disclose only the amount of protected health information needed to accomplish the purpose

Answer

The Minimum Necessary Standard requires covered entities to limit PHI disclosures to the least amount needed to fulfill the intended purpose, reducing unnecessary exposure of patient information.

Question 3

When scheduling a new patient appointment, which information is MOST critical to collect at the time of booking?

Accepted Answer

Insurance information, reason for visit, and referring provider if applicable

Answer

Insurance information, the reason for visit, and referral details are essential at booking to verify eligibility, allocate appropriate appointment time, and ensure proper authorization before the visit occurs.

Question 4

Which of the following best describes the purpose of an Advance Beneficiary Notice (ABN)?

Accepted Answer

It informs the patient that Medicare may not cover a service and they may be financially responsible

Answer

An ABN is a notice given to Medicare beneficiaries before a service is provided when the provider believes Medicare is unlikely to pay, so the patient can decide whether to proceed knowing they may owe the cost.

Question 5

A medical office receives a subpoena for a patient's medical records. What is the MOST appropriate first step?

Accepted Answer

Notify the treating physician and consult the practice's legal counsel or compliance officer

Answer

A subpoena is a legal document that requires careful handling; the physician and legal or compliance staff must review it to determine whether a court order or patient authorization is also required before releasing records.

CMAA - Certified Medical Administrative Assistant Practice Test

CMAA - Certified Medical Administrative Assistant Practice Test

CMAA - Certified Medical Administrative Assistant Comprehensive Review 1