Certified Business Analysis Professional Certified Business Analysis Professional MCQ 5

Question 1

A business analyst is asked to identify the root cause of a recurring operational problem. Which technique is MOST appropriate?

Accepted Answer

Five Whys Analysis

Answer

The Five Whys technique iteratively asks 'why' a problem occurred to drill down to the root cause rather than just addressing symptoms.

Question 2

Which document formally authorizes a business analyst to begin business analysis activities on a project?

Accepted Answer

Project Charter

Answer

The Project Charter formally authorizes the project and defines the BA's role and authority to begin business analysis activities.

Question 3

A requirement states: 'The system shall be user-friendly.' What is the PRIMARY problem with this requirement?

Accepted Answer

It is ambiguous and not measurable

Answer

The requirement is ambiguous because 'user-friendly' is subjective and cannot be objectively tested or measured without further specification.

Question 4

In business analysis, what is the purpose of performing a 'gap analysis'?

Accepted Answer

To identify the difference between the current state and the desired future state

Answer

Gap analysis compares the current state to the desired future state to identify what changes, capabilities, or improvements are needed.

Question 5

Which CBAP knowledge area includes the task of 'Manage Stakeholder Collaboration'?

Accepted Answer

Elicitation and Collaboration

Answer

Managing stakeholder collaboration is a task within the Elicitation and Collaboration knowledge area, covering how BAs work with stakeholders throughout the analysis process.

Certified Business Analysis Professional Practice Test

Certified Business Analysis Professional Practice Test

Certified Business Analysis Professional Certified Business Analysis Professional MCQ 5