Free Certified Business Analysis Professional Elicitation Questions and Answers — Questions and Answers
Question 1: Which method of elicitation would be MOST suitable for a broad stakeholder group?
- Interface analysis
- Survey or questionnaire (Correct answer)
- Focus group
- Requirements workshop
Correct answer: Survey or questionnaire
Explanation: <br> A requirements workshop is a group elicitation approach; however, because it involves participation from every attendee, it is unsuitable for groups larger than 20. Six to twelve persons typically make up a focus group. An elicitation technique is not interface analysis. A survey or questionnaire is the best elicitation approach for a sizable stakeholder group.
Question 2: Which elicitation technique demands you get ready by creating inquiries unique to a particular stakeholder and engaging in a conversation?
- Interview (Correct answer)
- A survey or questionnaire
- Observation
- Requirements workshop
Correct answer: Interview
Explanation: <br> An interview is a conversation held with one particular stakeholder. Questions must be prepared beforehand to make the most of the stakeholder's time during the interview. The business analyst may change the focus of their subsequent inquiry to continue the conversation when the stakeholder responds to one query. As the discussion continues, the business analyst could come up with more questions to follow up on a specific demand or elucidate a murky description.
Question 3: Which elicitation methods are BEST when a project is just starting or while learning about the company?
- Interviews and requirements workshops (Correct answer)
- Observation and interface analysis
- Surveys and questionnaires
- Interviews and requirements workshops
Correct answer: Interviews and requirements workshops
Explanation: <br> Document analysis and observation are the most effective methods for learning about a new company sector. These are the greatest since the business analyst can learn much about the present business without consuming the stakeholders' time. By observing things, the business analyst can learn about the industry and spot potential chances for process changes. Reading and studying material on current business practices (annual reports, operating procedures, trade periodicals), application software packages (vendor manuals, user manuals, access to the system itself), and conducting competitive analysis are all part of document analysis.
Question 4: When someone says, "The user doesn't know what she wants," what should you DO?
- Ask your project manager to have a different stakeholder assigned.
- Learn about the business on your own and make recommendations to the user.
- Ask the user to let you know when she has decided on her requirements.
- Maintain an open mind and discuss the business objectives and possible solutions. (Correct answer)
Correct answer: Maintain an open mind and discuss the business objectives and possible solutions.
Explanation: <br> This claim is overused and deceptive. An intelligent business analyst will discuss the company's needs, clarify requirements with key players, and collaborate on solution creation with the team.
Question 5: The business analyst should be: during elicitation.
- Note taking, assessing performance, and capturing requirements attributes.
- Note taking, tracing, and capturing requirements attributes. (Correct answer)
- Tracing, documenting, and capturing requirements attributes.
- Note taking, listening, and documenting.
Correct answer: Note taking, tracing, and capturing requirements attributes.
Explanation: <br> Documentation should be done after the elicitation rather than during it if necessary. Elicitation has nothing to do with performance evaluation. Taking notes is a crucial component of elicitation. To follow links, requirements should be traced during the elicitation process. Needs attributes are traits of the conditions that should be recorded.
Question 6: An excellent business analyst should do the following when hearing a stakeholder express a requirement:
- Write down the requirement in detail in his or her notes
- Agree with the stakeholder about the business need.
- Paraphrase the requirements back to the stakeholder make sure he or she understood the stakeholder. (Correct answer)
- Repeat the requirement in exactly the same words to make sure he or she heard it properly.
Correct answer: Paraphrase the requirements back to the stakeholder make sure he or she understood the stakeholder.
Explanation: <br> Repeating the exact words back does not show comprehension. It is optional to concur with the stakeholder regarding the requirement. If you disagree, you should check the need to ensure it's accurate and required. The first and most crucial step is to paraphrase the demand to ensure that it is understood, even if it is vital to put down the requirement.
Question 7: It is best to complete the assignments in the Elicitation knowledge area in the correct order. The proper sequence is:
- Prepare, document, conduct, confirm
- Prepare, conduct, document, confirm (Correct answer)
- Document, prepare, conduct, confirm
- Conduct, prepare, document, confirm
Correct answer: Prepare, conduct, document, confirm
Explanation: <br> One of the few instances in the BABOK® Guide where actions must be completed in a specific order occurs here. The sequence is quite reasonable and ought to be simple to memorize. The only tricky component is that you can carry all multiple jobs simultaneously. Consider them separate tasks for the test's purposes.
Question 8: There are just four tasks listed within the elicitation knowledge category. Which of the following doesn't belong to the elicitation knowledge area's four tasks?
- Verifying the outcomes of the solution (Correct answer)
- Documenting the elicitation results
- Conducting the elicitation activity
- Preparing for requirements elicitation
Correct answer: Verifying the outcomes of the solution
Explanation: <br> The fourth task is to validate the results of the elicitation, not to validate the results of the solution.
Question 9: As part of her process for eliciting requirements, Malia is getting ready for a requirements workshop. She wants to review every aspect of the issue and opportunity that the company is facing in order to better prepare for the interview and the workshop. What text needs to be read by Malia?
- Feasibility study
- Business case
- Business need (Correct answer)
- Solution scope
Correct answer: Business need
Explanation: <br> Malia has to go over the business's requirements paperwork. The issue or opportunity that the business is facing is defined by the business need. When creating business requirements early in the project life cycle, this information is utilized to establish the information that should be elicited.
Question 10: Elicitation is done for every type of requirement that a business analyst might use in the course of their duties. Which of the following are the four categories of requirements that a business analyst should elicit?
- Business, stakeholder, solution, and implementation
- Business, stakeholder, solution, and transition (Correct answer)
- Business, Project, solution, and Implementation
- Project, Product, solution, and transition
Correct answer: Business, stakeholder, solution, and transition
Explanation: <br> Business, stakeholder, solution, and transition needs must be elicited by the business analyst.
Question 11: Business analysts' tasks and responsibilities need them to perform four different sorts of elicitation activities. Which of the following is not a task involving elicitation that a business analyst might carry out as part of their duties?
- Conducting the elicitation activity
- Preparing for requirements elicitation
- Writing the project scope statement (Correct answer)
- Documenting the elicitation results
Correct answer: Writing the project scope statement
Explanation: <br> The process of writing the project scope statement belongs to project management, not to business analysis. The proper duties are: getting ready for requirements elicitation, carrying out the activity, documenting the outcomes, and verifying the results.
Question 12: In order to define the costs and advantages of the proposed project as part of the preparation for elicitation, which document should you consult?
- Business case (Correct answer)
- Project management plan
- Business need
- Solution scope
Correct answer: Business case
Explanation: <br> A proposed project's costs and advantages are evaluated in the business case. The information to be elicited while creating stakeholder, solution, and transition requirements is determined using this business framework in conjunction with the solution scope.
Question 13: To start the elicitation process, Henry, the business analyst for his company, is collaborating with you and other stakeholders. Henry advises you to start the procedure by using some lateral thinking. How does lateral thinking work?
- Interviews
- Focus groups
- Surveys
- Brainstorming (Correct answer)
Correct answer: Brainstorming
Explanation: <br> As one person's remarks and ideas might inspire other stakeholders to consider ideas and requirements, brainstorming is often referred to as lateral thinking.
Question 14: Which of the following describes how users, clients, and other stakeholders are gathered to determine a system's requirements?
- Requirements Management and Communication
- Elicitation (Correct answer)
- Enterprise analysis
- Business Analysis Planning and Monitoring
Correct answer: Elicitation
Explanation: <br> Elicitation is the process of asking users, clients, and other stakeholders for their input on the needs of a system. Another name for the procedure is requirements collecting.
Question 15: Which conduct elicitation activity component is monitored to serve as a foundation for future planning?
- Cost of actually eliciting the requirements
- Changes that entered the scope throughout the requirements elicitation activities
- Time actually spent eliciting the requirements (Correct answer)
- Number of stakeholders that did not participate in the requirements elicitation
Correct answer: Time actually spent eliciting the requirements
Explanation: <br> For the purpose of assisting with future planning, the time actually spent doing the requirements elicitation tasks is tracked.
Question 16: Marco works for his company as a business analyst. The whiteboard has been utilized by Marco and his business analysis team to record the material produced by requirements elicitation. What has to be done if Marco uses a whiteboard with this data?
- The business analyst must transfer the information to another medium before the whiteboard is erased. (Correct answer)
- The regulator must approve the writings on the whiteboard.
- The business analyst must document the white board information and get all participants' approval of the recording.
- The scribe must include the white board information as part of the minutes.
Correct answer: The business analyst must transfer the information to another medium before the whiteboard is erased.
Explanation: <br> Before clearing the whiteboard, the business analyst must make sure to document the data that was gathered.
Free Certified Business Analysis Professional Elicitation Questions and Answers
Which method of elicitation would be MOST suitable for a broad stakeholder group?