FREE Certified Business Analysis Professional Elicitation Questions and Answers
When someone says, "The user doesn't know what she wants," what should you DO?
Explanation:
This claim is overused and deceptive. An intelligent business analyst will discuss the company's needs, clarify requirements with key players, and collaborate on solution creation with the team.
Business analysts' tasks and responsibilities need them to perform four different sorts of elicitation activities. Which of the following is not a task involving elicitation that a business analyst might carry out as part of their duties?
Explanation:
The process of writing the project scope statement belongs to project management, not to business analysis. The proper duties are: getting ready for requirements elicitation, carrying out the activity, documenting the outcomes, and verifying the results.
Elicitation is done for every type of requirement that a business analyst might use in the course of their duties. Which of the following are the four categories of requirements that a business analyst should elicit?
Explanation:
Business, stakeholder, solution, and transition needs must be elicited by the business analyst.
It is best to complete the assignments in the Elicitation knowledge area in the correct order. The proper sequence is:
Explanation:
One of the few instances in the BABOK® Guide where actions must be completed in a specific order occurs here. The sequence is quite reasonable and ought to be simple to memorize. The only tricky component is that you can carry all multiple jobs simultaneously. Consider them separate tasks for the test's purposes.
Which elicitation technique demands you get ready by creating inquiries unique to a particular stakeholder and engaging in a conversation?
Explanation:
An interview is a conversation held with one particular stakeholder. Questions must be prepared beforehand to make the most of the stakeholder's time during the interview. The business analyst may change the focus of their subsequent inquiry to continue the conversation when the stakeholder responds to one query. As the discussion continues, the business analyst could come up with more questions to follow up on a specific demand or elucidate a murky description.
In order to define the costs and advantages of the proposed project as part of the preparation for elicitation, which document should you consult?
Explanation:
A proposed project's costs and advantages are evaluated in the business case. The information to be elicited while creating stakeholder, solution, and transition requirements is determined using this business framework in conjunction with the solution scope.
As part of her process for eliciting requirements, Malia is getting ready for a requirements workshop. She wants to review every aspect of the issue and opportunity that the company is facing in order to better prepare for the interview and the workshop. What text needs to be read by Malia?
Explanation:
Malia has to go over the business's requirements paperwork. The issue or opportunity that the business is facing is defined by the business need. When creating business requirements early in the project life cycle, this information is utilized to establish the information that should be elicited.
Which method of elicitation would be MOST suitable for a broad stakeholder group?
Explanation:
A requirements workshop is a group elicitation approach; however, because it involves participation from every attendee, it is unsuitable for groups larger than 20. Six to twelve persons typically make up a focus group. An elicitation technique is not interface analysis. A survey or questionnaire is the best elicitation approach for a sizable stakeholder group.
Which elicitation methods are BEST when a project is just starting or while learning about the company?
Explanation:
Document analysis and observation are the most effective methods for learning about a new company sector. These are the greatest since the business analyst can learn much about the present business without consuming the stakeholders' time. By observing things, the business analyst can learn about the industry and spot potential chances for process changes. Reading and studying material on current business practices (annual reports, operating procedures, trade periodicals), application software packages (vendor manuals, user manuals, access to the system itself), and conducting competitive analysis are all part of document analysis.
Which of the following describes how users, clients, and other stakeholders are gathered to determine a system's requirements?
Explanation:
Elicitation is the process of asking users, clients, and other stakeholders for their input on the needs of a system. Another name for the procedure is requirements collecting.
The business analyst should be: during elicitation.
Explanation:
Documentation should be done after the elicitation rather than during it if necessary. Elicitation has nothing to do with performance evaluation. Taking notes is a crucial component of elicitation. To follow links, requirements should be traced during the elicitation process. Needs attributes are traits of the conditions that should be recorded.
To start the elicitation process, Henry, the business analyst for his company, is collaborating with you and other stakeholders. Henry advises you to start the procedure by using some lateral thinking. How does lateral thinking work?
Explanation:
As one person's remarks and ideas might inspire other stakeholders to consider ideas and requirements, brainstorming is often referred to as lateral thinking.
Which conduct elicitation activity component is monitored to serve as a foundation for future planning?
Explanation:
For the purpose of assisting with future planning, the time actually spent doing the requirements elicitation tasks is tracked.
Marco works for his company as a business analyst. The whiteboard has been utilized by Marco and his business analysis team to record the material produced by requirements elicitation. What has to be done if Marco uses a whiteboard with this data?
Explanation:
Before clearing the whiteboard, the business analyst must make sure to document the data that was gathered.
An excellent business analyst should do the following when hearing a stakeholder express a requirement:
Explanation:
Repeating the exact words back does not show comprehension. It is optional to concur with the stakeholder regarding the requirement. If you disagree, you should check the need to ensure it's accurate and required. The first and most crucial step is to paraphrase the demand to ensure that it is understood, even if it is vital to put down the requirement.
There are just four tasks listed within the elicitation knowledge category. Which of the following doesn't belong to the elicitation knowledge area's four tasks?
Explanation:
The fourth task is to validate the results of the elicitation, not to validate the results of the solution.