Certified Business Analysis Professional Certified Business Analysis Professional MCQ 5 — Questions and Answers
Question 1: A business analyst is asked to identify the root cause of a recurring operational problem. Which technique is MOST appropriate?
- Benchmarking
- Five Whys Analysis (Correct answer)
- MoSCoW Prioritization
- SWOT Analysis
Correct answer: Five Whys Analysis
The Five Whys technique iteratively asks 'why' a problem occurred to drill down to the root cause rather than just addressing symptoms.
Question 2: Which document formally authorizes a business analyst to begin business analysis activities on a project?
- Business Case
- Project Charter (Correct answer)
- Stakeholder Register
- Requirements Management Plan
Correct answer: Project Charter
The Project Charter formally authorizes the project and defines the BA's role and authority to begin business analysis activities.
Question 3: A requirement states: 'The system shall be user-friendly.' What is the PRIMARY problem with this requirement?
- It is a non-functional requirement and should be excluded
- It is ambiguous and not measurable (Correct answer)
- It was not approved by the correct stakeholder
- It is a business requirement, not a solution requirement
Correct answer: It is ambiguous and not measurable
The requirement is ambiguous because 'user-friendly' is subjective and cannot be objectively tested or measured without further specification.
Question 4: In business analysis, what is the purpose of performing a 'gap analysis'?
- To identify missing stakeholders in the project
- To identify the difference between the current state and the desired future state (Correct answer)
- To find defects in the requirements documentation
- To measure the gap between the project budget and actual costs
Correct answer: To identify the difference between the current state and the desired future state
Gap analysis compares the current state to the desired future state to identify what changes, capabilities, or improvements are needed.
Question 5: Which CBAP knowledge area includes the task of 'Manage Stakeholder Collaboration'?
- Strategy Analysis
- Business Analysis Planning and Monitoring
- Elicitation and Collaboration (Correct answer)
- Requirements Architecture
Correct answer: Elicitation and Collaboration
Managing stakeholder collaboration is a task within the Elicitation and Collaboration knowledge area, covering how BAs work with stakeholders throughout the analysis process.
Question 6: A business analyst is working on a project where requirements are expected to change frequently. Which approach is MOST appropriate?
- Waterfall with a strong change control process
- Adaptive (agile) approach with iterative requirements development (Correct answer)
- Avoid documenting requirements until the project is complete
- Define all requirements upfront and freeze scope immediately
Correct answer: Adaptive (agile) approach with iterative requirements development
An adaptive or agile approach accommodates frequent change through iterative development, continuous stakeholder collaboration, and evolving requirements.
Question 7: Which of the following BEST describes the concept of 'requirements prioritization' in business analysis?
- Assigning sequential numbers to requirements for tracking purposes
- Ranking requirements by their relative importance to stakeholders and business value (Correct answer)
- Delegating requirements to specific team members for implementation
- Verifying that all requirements have been reviewed and approved
Correct answer: Ranking requirements by their relative importance to stakeholders and business value
Requirements prioritization involves ranking requirements based on criteria such as business value, risk, cost, and stakeholder importance to guide implementation decisions.
Certified Business Analysis Professional Certified Business Analysis Professional MCQ 5
A business analyst is asked to identify the root cause of a recurring operational problem.
Which technique is MOST appropriate?