Certified Business Analysis Professional Solution Evaluation 1 — Questions and Answers
Question 1: What is the primary goal of solution evaluation in business analysis?
- To develop the solution
- To assess whether the solution meets business needs and delivers value (Correct answer)
- To document requirements
- To train end users
Correct answer: To assess whether the solution meets business needs and delivers value
Solution evaluation assesses the value delivered by a solution and determines how well it meets the business need it was designed to address.
Question 2: Which of the following is an example of a solution performance metric?
- Number of requirements documented
- Customer satisfaction score after implementation (Correct answer)
- Number of use cases created
- Hours spent in meetings
Correct answer: Customer satisfaction score after implementation
Customer satisfaction scores after implementation measure how well the solution performs against business objectives.
Question 3: What does 'solution scope' define in business analysis?
- The timeline for development
- The capabilities and features that a solution must include to meet business needs (Correct answer)
- The number of stakeholders involved
- The budget allocated for the project
Correct answer: The capabilities and features that a solution must include to meet business needs
Solution scope defines the specific capabilities, features, and boundaries of the solution that must be delivered to satisfy business requirements.
Question 4: A business analyst discovers that a recently deployed solution is underperforming. What is the FIRST step they should take?
- Request an immediate rollback
- Assess the root cause of the performance gap (Correct answer)
- Blame the development team
- Rewrite all the requirements
Correct answer: Assess the root cause of the performance gap
The first step is to assess the root cause of the performance gap so that appropriate corrective or improvement actions can be identified.
Question 5: Which technique is commonly used to evaluate whether a solution meets acceptance criteria?
- User Acceptance Testing (UAT) (Correct answer)
- Brainstorming
- Mind Mapping
- SWOT Analysis
Correct answer: User Acceptance Testing (UAT)
User Acceptance Testing (UAT) involves end users validating that the solution meets the defined acceptance criteria and business needs.
Question 6: What is 'solution limitation' in the context of solution evaluation?
- A flaw in the requirements document
- A constraint within the solution that prevents it from fully meeting the business need (Correct answer)
- A budget overrun
- A lack of user training
Correct answer: A constraint within the solution that prevents it from fully meeting the business need
A solution limitation is a constraint inherent to the solution itself that prevents it from fully or optimally meeting the business need.
Certified Business Analysis Professional Solution Evaluation 1
What is the primary goal of solution evaluation in business analysis?