Certified Business Analysis Professional Trivia 2 — Questions and Answers
Question 1: Which BABOK Guide knowledge area focuses on determining which requirements should be implemented in a given solution?
- Requirements Life Cycle Management
- Solution Evaluation
- Strategy Analysis
- Requirements Analysis and Design Definition (Correct answer)
Correct answer: Requirements Analysis and Design Definition
Requirements Analysis and Design Definition includes prioritization activities that determine which requirements should be implemented.
Question 2: What does the acronym 'RACI' stand for in the context of business analysis stakeholder management?
- Required, Assessed, Confirmed, Identified
- Responsible, Accountable, Consulted, Informed (Correct answer)
- Reviewed, Approved, Coordinated, Integrated
- Recorded, Assigned, Checked, Implemented
Correct answer: Responsible, Accountable, Consulted, Informed
RACI stands for Responsible, Accountable, Consulted, and Informed — a matrix used to clarify stakeholder roles.
Question 3: In business analysis, what is a 'fishbone diagram' primarily used for?
- Mapping data flows between systems
- Identifying root causes of a problem (Correct answer)
- Documenting business process flows
- Prioritizing requirements by business value
Correct answer: Identifying root causes of a problem
A fishbone (Ishikawa) diagram is a cause-and-effect tool used to identify and display root causes of a problem.
Question 4: Which CBAP eligibility requirement relates to professional development hours?
- 21 hours of professional development in the past 4 years
- 35 hours of professional development in the past 7 years
- 21 hours of professional development in the past 7 years (Correct answer)
- 35 hours of professional development in the past 4 years
Correct answer: 21 hours of professional development in the past 7 years
CBAP candidates must complete 21 hours of professional development in business analysis within the past 7 years.
Question 5: What is the primary purpose of a 'context diagram' in business analysis?
- To show the internal logic of a business process
- To depict how a system interacts with external entities (Correct answer)
- To map user stories to system features
- To document the hierarchy of requirements
Correct answer: To depict how a system interacts with external entities
A context diagram illustrates the system boundary and shows all external entities (actors) that interact with it.
Question 6: Which technique is BEST used when a business analyst needs to understand tacit knowledge from subject matter experts?
- Survey/questionnaire
- Document analysis
- Observation (Correct answer)
- Benchmarking
Correct answer: Observation
Observation (job shadowing) is the best technique for capturing tacit knowledge that experts may struggle to articulate.
Question 7: What term describes the gap between the current state of a business and its desired future state?
- Solution scope
- Business need (Correct answer)
- Change strategy
- Business opportunity
Correct answer: Business need
A business need represents the problem or opportunity that creates the gap between current and desired states.
Which BABOK Guide knowledge area focuses on determining which requirements should be implemented in a given solution?