CCM - Certified Case Manager Ethical Principles and Conduct Questions and Answers 3

Question 1

Which ethical framework is most commonly applied in case management to resolve dilemmas?

Accepted Answer

A principlist approach based on autonomy, beneficence, non-maleficence, and justice

Answer

Deontological ethics exclusively

Answer

Utilitarian ethics exclusively

Answer

Virtue ethics exclusively

Question 2

A case manager is subpoenaed to testify about a client's case. What is the primary ethical concern?

Accepted Answer

Protecting confidentiality while complying with legal obligations

Answer

Avoiding legal involvement

Answer

Helping the client's legal case

Answer

Refusing to testify

Question 3

What distinguishes a 'boundary violation' from a 'boundary crossing'?

Accepted Answer

A crossing is minor and possibly therapeutic; a violation is harmful and exploitative

Answer

They are the same

Answer

A violation is accidental; a crossing is intentional

Answer

A crossing involves the client; a violation involves family

Question 4

When is it ethically permissible to break confidentiality without consent?

Accepted Answer

When there is imminent danger or when required by law

Answer

When supervisor requests for quality improvement

Answer

When it would help other clients

Answer

When the client hasn't paid

Question 5

What is 'moral distress' in case management?

Accepted Answer

Knowing the ethically correct action but being unable to carry it out due to constraints

Answer

Being upset about a poor outcome

Answer

Disagreeing with a physician

Answer

Feeling overwhelmed by caseload

Question 6

What is the case manager's obligation regarding continuing competence?

Accepted Answer

Case managers must continuously develop knowledge and skills for current, evidence-based practice

Answer

Competence is established at certification and doesn't need updating

Answer

Continuing competence is recommended but not required

Answer

Only clinical case managers need to maintain competence