CCM CCM - Certified Case Manager Community Resources and Support Services Questions and Answers 1 — Questions and Answers
Question 1: Which federal program provides health coverage to low-income individuals and families, making it a key community resource for case managers to identify?
- Medicare
- TRICARE
- Medicaid (Correct answer)
- CHIP
Correct answer: Medicaid
Medicaid is the federal-state program that provides health coverage to eligible low-income adults, children, pregnant women, elderly adults, and people with disabilities.
Question 2: A case manager is helping an older adult client remain at home. Which program provides in-home services such as personal care and homemaking funded by the Older Americans Act?
- PACE
- Area Agency on Aging (AAA) (Correct answer)
- SNAP
- HUD Section 8
Correct answer: Area Agency on Aging (AAA)
Area Agencies on Aging coordinate and fund in-home and community services for older adults under the Older Americans Act, including personal care and homemaking assistance.
Question 3: Which community resource specifically assists individuals with housing instability by offering rental assistance and supportive services to prevent homelessness?
- LIHEAP
- HUD Continuum of Care (Correct answer)
- TANF
- WIC
Correct answer: HUD Continuum of Care
HUD's Continuum of Care program funds local efforts to re-house homeless individuals and families while minimizing the trauma and dislocation caused by homelessness.
Question 4: A case manager refers a client with food insecurity to a resource that provides nutritious foods to low-income pregnant women, new mothers, and children under age five. Which program is this?
- SNAP
- WIC (Correct answer)
- TEFAP
- Meals on Wheels
Correct answer: WIC
WIC (Women, Infants, and Children) provides nutritious foods, nutrition education, breastfeeding support, and referrals to health care for this specific population.
Question 5: Which type of community support network consists of informal helpers such as family, friends, neighbors, and faith communities?
- Formal support systems
- Natural support systems (Correct answer)
- Institutional support systems
- Tertiary support systems
Correct answer: Natural support systems
Natural support systems are informal networks of family, friends, neighbors, and community members who provide unpaid assistance and emotional support.
Question 6: When assessing a client's eligibility for community resources, which tool do case managers most commonly use to identify gaps between current functioning and what is needed for independent living?
- Utilization review checklist
- Functional needs assessment (Correct answer)
- Mortality risk index
- Diagnostic coding worksheet
Correct answer: Functional needs assessment
A functional needs assessment evaluates a client's ability to perform daily activities and identifies gaps that community resources can address to support independent living.
CCM CCM - Certified Case Manager Community Resources and Support Services Questions and Answers 1
Which federal program provides health coverage to low-income individuals and families, making it a key community resource for case managers to identify?