CCM Certified Case Manager (CCM) General Questions and Answers 3

Question 1

What is the CCM certification renewal cycle and what is required?

Accepted Answer

Every 5 years with 80 CE credits or re-examination

Answer

Annual renewal with 20 CE credits

Answer

Every 3 years with 45 CE credits

Answer

Every 2 years with 30 CE credits

Question 2

Which step in the case management process involves determining whether interventions are achieving desired outcomes?

Accepted Answer

Evaluation

Answer

Assessment

Answer

Planning

Answer

Implementation

Question 3

What role does cultural competency play in case management practice?

Accepted Answer

It is essential for providing effective, client-centered care that respects diverse beliefs and practices

Answer

It is optional based on the case manager's comfort level

Answer

It only applies with non-English-speaking clients

Answer

It is important only in urban settings

Question 4

Which professional organization publishes the Standards of Practice for Case Management?

Accepted Answer

Case Management Society of America (CMSA)

Answer

American Medical Association

Answer

American Nurses Association

Answer

Joint Commission

Question 5

What is the significance of 'client-centered' in case management?

Accepted Answer

Care decisions are driven by the client's individual needs, preferences, and goals

Answer

The client pays for all services directly

Answer

The client must attend all appointments

Answer

The case manager follows only client instructions

Question 6

Which best describes 'utilization management' in case management?

Accepted Answer

Evaluating the medical necessity, appropriateness, and efficiency of healthcare services

Answer

Managing staff schedules

Answer

Tracking client attendance

Answer

Managing caseload numbers