TICO Invoicing and Conditions 4

Question 1

Under TICO regulations, when a travel agent collects a deposit from a consumer, what must the invoice clearly indicate?

Accepted Answer

The remaining balance due and the final payment deadline

Answer

TICO requires invoices to show the balance owing and the date by which the final payment must be made.

Question 2

A TICO-registered agent books a package tour for a client. Which condition related to fuel surcharges must be disclosed on the invoice or accompanying documentation?

Accepted Answer

That fuel surcharges may be added up to departure and the consumer bears that cost

Answer

TICO regulations require registrants to disclose that fuel surcharges or other government-imposed fees may be applied after booking.

Question 3

According to TICO standards, what must an invoice specify regarding a travel supplier's cancellation penalties?

Accepted Answer

The specific penalty schedule or a reference directing the consumer to where those terms can be found

Answer

Invoices must either state the supplier's cancellation penalty schedule or clearly direct the consumer to the document containing those terms.

Question 4

If a travel agent issues an invoice and later discovers a pricing error, what is the registrant's obligation under TICO guidelines?

Accepted Answer

Notify the consumer promptly and provide a corrected invoice before the consumer pays the balance

Answer

Registrants must notify consumers of errors as soon as discovered and issue a corrected invoice, giving the consumer the option to accept or cancel.

Question 5

Under TICO's consumer protection framework, which statement about supplier-imposed terms and conditions on an invoice is accurate?

Accepted Answer

The registrant must ensure the consumer receives and acknowledges the supplier's terms before or at the time of booking

Answer

TICO requires that supplier terms and conditions be communicated to the consumer and acknowledged before the contract is finalized.

TICO - Travel Industry Council of Ontario Practice Test

TICO - Travel Industry Council of Ontario Practice Test

TICO Invoicing and Conditions 4