TICO - Travel Industry Council of Ontario TICO's Role and Mandate 1

Question 1

In what year was TICO established to administer Ontario's travel industry regulations?

Accepted Answer

1997

Answer

TICO was established in 1997 as a self-regulatory body to administer Ontario's travel industry legislation on behalf of the provincial government.

Question 2

Which fund does TICO administer to provide financial protection to consumers who suffer losses due to the failure of a registered Ontario travel agency or wholesaler?

Accepted Answer

Ontario Travel Industry Compensation Fund

Answer

TICO administers the Ontario Travel Industry Compensation Fund, which reimburses consumers who experience financial loss caused by the insolvency or bankruptcy of a TICO-registered registrant.

Question 3

Which Ontario provincial ministry is responsible for oversight of TICO and the travel industry regulatory framework?

Accepted Answer

Ministry of Public and Business Service Delivery

Answer

TICO operates under the authority of the Ministry of Public and Business Service Delivery (formerly Ministry of Government and Consumer Services), which is responsible for marketplace regulation in Ontario.

Question 4

Which of the following entities is NOT required to register with TICO under Ontario's travel industry legislation?

Accepted Answer

Airlines operating scheduled routes from Ontario airports

Answer

Airlines are federally regulated carriers and are not required to register with TICO. TICO registration applies to travel retailers and wholesalers, including home-based agents, who sell or distribute travel services to Ontario consumers.

Question 5

TICO's Code of Ethics requires registered travel agents and wholesalers to adhere to which core obligation when dealing with consumers?

Accepted Answer

Provide accurate information and conduct business fairly, honestly, and in good faith

Answer

TICO's Code of Ethics establishes that registrants must deal with consumers fairly, honestly, and in good faith, and must provide accurate, complete information to enable informed purchasing decisions.

TICO - Travel Industry Council of Ontario Practice Test

TICO - Travel Industry Council of Ontario Practice Test

TICO - Travel Industry Council of Ontario TICO's Role and Mandate 1