Smart Serve Transportation Safety and Getting Patrons Home Safely

Question 1

What is a primary responsibility of a server when an intoxicated patron states they plan to drive home?

Accepted Answer

Offer to arrange alternative transportation for the patron

Answer

Offering alternative transportation is a proactive and legal step that fulfills a server's duty of care to prevent patrons from driving while impaired.

Question 2

Which of the following is the safest transportation option to arrange for an intoxicated patron?

Accepted Answer

Calling a licensed taxi or rideshare service for the patron

Answer

Calling a licensed taxi or rideshare completely removes the impaired driving risk by providing a sober, professional driver.

Question 3

What is a designated driver program?

Accepted Answer

An arrangement where one person in a group abstains from alcohol to safely drive the others

Answer

A designated driver program works by having one member of a group voluntarily stay sober to drive the others home safely.

Question 4

How can an establishment most effectively encourage patrons to use a designated driver?

Accepted Answer

By offering free or discounted non-alcoholic drinks to designated drivers

Answer

Providing incentives like complimentary non-alcoholic beverages rewards the designated driver and promotes the practice throughout the group.

Question 5

If an intoxicated patron insists on driving despite a server's concerns, what should the server do FIRST?

Accepted Answer

Attempt to delay the patron inside and immediately notify management

Answer

Delaying the patron and notifying management allows time for a more senior response and keeps the situation calm before escalating to emergency services if needed.

(Smart Serve) Smart Serve Test Practice Test

(Smart Serve) Smart Serve Test Practice Test

Smart Serve Transportation Safety and Getting Patrons Home Safely