Smart Serve Checking Identification & Age Verification

Question 1

Under Ontario's Liquor Licence Act, what is the legal minimum age to purchase or consume alcohol?

Accepted Answer

19 years old

Answer

18 years old

Answer

21 years old

Answer

16 years old

Question 2

Which of the following is considered an acceptable primary form of photo ID for age verification in Ontario?

Accepted Answer

A valid Ontario driver's licence

Answer

A library card with a photo

Answer

A student card from a university

Answer

A gym membership card with a photo

Question 3

What does the '30 and Under' guideline recommend servers do?

Accepted Answer

Ask for ID from anyone who appears to be 30 or under

Answer

Refuse service to anyone under 30

Answer

Only serve alcohol to customers over 30 without checking ID

Answer

Apply a 30% surcharge to tables with guests under 30

Question 4

When checking a customer's ID, which feature should you look for to confirm it is genuine?

Accepted Answer

Security features such as holograms or UV markings

Answer

The colour of the card stock

Answer

Whether the customer's name sounds real

Answer

The thickness of the card

Question 5

A customer presents an ID showing they were born on today's date 19 years ago. What should you do?

Accepted Answer

Serve them because they turn 19 today

Answer

Refuse service because they are not yet 19

Answer

Ask for a second piece of ID to confirm

Answer

Call the police before making a decision

Question 6

If you suspect an ID has been altered or tampered with, what is the correct course of action?

Accepted Answer

Refuse service and politely return the ID to the customer

Answer

Accept it if the photo looks like the customer

Answer

Confiscate the ID and call police immediately

Answer

Allow a manager to serve the customer instead