Project Management Stakeholder Engagement and Communication 2

Question 1

A project manager notices that a key stakeholder has stopped attending status meetings and is not responding to emails. What should the PM do first?

Accepted Answer

Schedule a one-on-one meeting to understand their concerns

Answer

A direct conversation helps uncover the root cause of disengagement before escalating.

Question 2

Which tool is MOST useful for determining how much communication effort to direct toward each stakeholder?

Accepted Answer

Stakeholder engagement assessment matrix

Answer

The stakeholder engagement assessment matrix maps current vs. desired engagement levels to guide communication effort.

Question 3

A stakeholder has high influence but low interest in the project. The recommended communication strategy is to:

Accepted Answer

Keep satisfied with targeted, minimal communication

Answer

High-influence, low-interest stakeholders should be kept satisfied without overwhelming them with unnecessary detail.

Question 4

During project execution, a new regulatory body is identified that can block project approval. What is the BEST immediate action?

Accepted Answer

Add them to the stakeholder register and develop an engagement plan

Answer

Newly identified stakeholders should be documented and engaged proactively to prevent project disruptions.

Question 5

What does the term 'resistant' mean in the context of the stakeholder engagement assessment matrix?

Accepted Answer

The stakeholder is aware but opposed to the project's impact

Answer

A resistant stakeholder is aware of the project but opposes its changes or outcomes.

Project Management Practice Test