An osteopathic physician's practice manager reports a higher-than-average post-operative infection rate for a minor procedure compared to national data. Applying the principles of Practice-Based Learning and Improvement (PBLI), what is the most appropriate first step to address this issue?
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A
Assume the increase is a statistical anomaly and continue monitoring without changes.
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B
Conduct a root cause analysis to identify potential contributing factors in the current process.
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C
Immediately implement a new, broad-spectrum antibiotic protocol for all patients undergoing the procedure.
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D
Refer all future patients requiring this procedure to a different specialist.