Clerical Exams Skills 2

Question 1

When alphabetizing a list of names, which name comes FIRST?

Accepted Answer

Morris, Christine

Answer

Morris, Christine comes before Morris, Daniel because 'C' comes before 'D'. Both share 'Morris,' so the first name determines order.

Question 2

A clerk must type a 600-word document. If they type at 40 words per minute (WPM) with no errors, approximately how long will it take?

Accepted Answer

15 minutes

Answer

600 words ÷ 40 WPM = 15 minutes.

Question 3

In a numeric filing system, which number sequence is correctly ordered from smallest to largest?

Accepted Answer

103, 130, 1030, 1300

Answer

103 < 130 < 1030 < 1300 is the correct ascending numeric order.

Question 4

An office clerk receives the following voicemail: 'This is Mr. James at extension 4421. Please call me back about the Peterson account as soon as possible.' What information should the clerk record in the message log?

Accepted Answer

Caller's name, extension number, subject, and time of call

Answer

A complete message log includes all key details: name, contact, subject, and time.

Question 5

What is the purpose of using a 'tickler file' system in an office?

Accepted Answer

To track and remind you of tasks or documents that need attention on specific future dates

Answer

A tickler file is a follow-up reminder system organized by future dates.

Clerical Exams Practice Test

Clerical Exams Practice Test

Clerical Exams Skills 2