Clerical Exams CLERICAL Reading Comprehension 2

Question 1

A memo states: 'All travel reimbursement requests must be submitted within 30 days of the trip and must include original receipts.
Requests submitted after 30 days will only be honored with supervisor approval.' An employee submits a reimbursement request 45 days after a trip with photocopied receipts.
What is required for this request to be processed?

Accepted Answer

Both original receipts and supervisor approval

Answer

Only original receipts

Answer

Only supervisor approval

Answer

The request cannot be processed under any circumstances

Question 2

According to the following passage: 'The Personnel Division processes new hire paperwork on Tuesdays and Thursdays between 9:00 AM and 11:30 AM. Background checks are initiated on Wednesdays. Orientation sessions are held on the first Monday of each month.' When would a background check for a new employee most likely be initiated?

Accepted Answer

Wednesday

Answer

Monday

Answer

Tuesday

Answer

Thursday

Question 3

A notice reads: 'Employees who have completed at least five years of continuous service are eligible for educational leave. Part-time employees accrue eligibility at half the rate of full-time employees.' How many years must a part-time employee work to become eligible for educational leave?

Accepted Answer

Ten years

Answer

Five years

Answer

Seven and a half years

Answer

Part-time employees are not eligible

Question 4

A policy document states: 'Form 27-B must be completed in triplicate. The white copy is retained by the filing department, the yellow copy is sent to the employee's supervisor, and the pink copy is placed in the employee's personnel file.' Where does the yellow copy of Form 27-B go?

Accepted Answer

The employee's supervisor

Answer

The filing department

Answer

The employee's personnel file

Answer

The employee keeps it

Question 5

Read the following: 'Office supply orders placed before noon on Wednesday will be delivered by Friday of the same week. Orders placed after noon on Wednesday will be included in the following week's delivery. Rush orders require department head approval and incur a 25% surcharge.' An employee places a supply order at 2:00 PM on Wednesday. When will the order most likely arrive?

Accepted Answer

Friday of the following week

Answer

Thursday of the same week

Answer

Friday of the same week

Answer

Monday of the following week

Question 6

A bulletin states: 'The records retention schedule requires that financial documents be kept for seven years, personnel records for five years after separation, and general correspondence for three years. Documents past their retention period should be shredded using cross-cut shredders only.' An employee separated from the agency four years ago. What should be done with their personnel records?

Accepted Answer

Retain them for one more year before shredding

Answer

Shred them immediately using a cross-cut shredder

Answer

Retain them for three more years before shredding

Answer

Transfer them to general correspondence files

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