OMST Business Communication 1

Question 1

Which part of a business letter contains the writer's title and company name?

Accepted Answer

Signature block

Answer

The signature block appears below the complimentary close and includes the writer's handwritten signature, typed name, and title.

Question 2

In the modified block letter format, where does the date line begin?

Accepted Answer

At the center of the page

Answer

Modified block format places the date and closing lines at the horizontal center of the page, while paragraphs begin at the left margin.

Question 3

What is the correct punctuation style when a business letter uses 'Dear Ms. Johnson:' as the salutation?

Accepted Answer

Mixed punctuation

Answer

Mixed punctuation uses a colon after the salutation and a comma after the complimentary close — the most common US business letter style.

Question 4

Which type of business report is written by an outside authority at a company's request?

Accepted Answer

Authorized report

Answer

An authorized (or external) report is commissioned by the organization from an outside consultant or agency.

Question 5

The subject line in a business memorandum is introduced by which heading?

Accepted Answer

Both RE: and SUBJECT: are standard

Answer

Both 'RE:' (regarding) and 'SUBJECT:' are widely accepted subject line headings in US business memos.

OMST - Office Management Specialist Test Practice Test