Ohio Civil Service Exam Clerical Aptitude 2

Question 1

A clerk needs to file documents for clients named Harris, Harrington, Hart, and Harrison. In what order should they be filed alphabetically?

Accepted Answer

Harrington, Harrison, Harris, Hart

Answer

Alphabetical filing compares letters position by position: Harrington comes before Harris (i vs. s at position 8), Harrison before Harris, and Hart last.

Question 2

Which of the following numbers is NOT in ascending order?

Accepted Answer

7,862 / 7,826 / 7,892 / 7,928

Answer

In option C, 7,826 comes after 7,862 but is smaller, so the sequence is not ascending.

Question 3

A state office receives 480 pieces of mail per day. If a clerk can process 60 pieces per hour, how many hours will it take to process the daily mail?

Accepted Answer

8 hours

Answer

480 ÷ 60 = 8 hours to process the full day's mail.

Question 4

When proofreading, a clerk finds the phrase 'the the report.' What type of error is this?

Accepted Answer

Repeated word error

Answer

A repeated word error occurs when the same word appears consecutively by mistake.

Question 5

A clerk is transcribing phone messages and hears the number '5-5-5-0-1-2-3.' How should this be written?

Accepted Answer

555-0123

Answer

Standard U.S. phone number format for a 7-digit local number is written as 555-0123.

Ohio Civil Service Exam Practice Test

Ohio Civil Service Exam Practice Test

Ohio Civil Service Exam Clerical Aptitude 2