Ohio Civil Service Clerical Aptitude Questions and Answers

Question 1

Using standard 'letter-by-letter' filing rules, which of the following names should be filed FIRST?

Accepted Answer

Stephan, William

Answer

Stevens, Aaron

Answer

Stephenson, G.

Answer

Stevens, A. R.

Question 2

A clerk is verifying a list of newly issued ID badges. In which of the following pairs is the copy NOT an exact match of the original?

Accepted Answer

Original: 2R-9J5-L0M1; Copy: 2R-9J5-LOM1

Answer

Original: 7G-491-B38K; Copy: 7G-491-B38K

Answer

Original: 5T-882-P4N6; Copy: 5T-882-P4N6

Answer

Original: 9A-K17-C3D9; Copy: 9A-K17-C3D9

Question 3

An office has the following procedure for routing incoming mail: Blue envelopes go to the Finance Department. Green envelopes go to the Human Resources Department. Red envelopes go to the Legal Department. However, any envelope of any color marked 'URGENT' must go directly to the Director's office. An employee receives a green envelope marked 'URGENT'. Where should it be routed?

Accepted Answer

Director's office

Answer

Human Resources Department

Answer

Finance Department

Answer

Legal Department

Question 4

A state agency uses a two-part code for classifying documents: the first part indicates the department (FIN=Finance, LEG=Legal, PUB=Public Works) and the second part indicates the document type (01=Request, 02=Report, 03=Contract). What would be the correct code for a contract from the Finance department?

Accepted Answer

FIN-03

Answer

FIN-02

Answer

LEG-03

Answer

PUB-01

Question 5

A data entry clerk must transcribe information from a paper form into a database. Which of the following database entries is an exact copy of the Source Record?

Source Record: Applicant: O'Connell, Brian | ID: #5830-G | Status: PENDING

Accepted Answer

Applicant: O'Connell, Brian | ID: #5830-G | Status: PENDING

Answer

Applicant: OConnell, Brian | ID: #5830-G | Status: PENDING

Answer

Applicant: O'Connell, Brian | ID: #5380-G | Status: PENDING

Answer

Applicant: O'Connell, Brian | ID: #5830-G | Status: PNDING

Question 6

When filing business names alphabetically, articles such as 'A', 'An', and 'The' at the beginning of a name are disregarded. Based on this rule, which of the following business names would be filed LAST?

Accepted Answer

Superior Solutions

Answer

The Summit Group

Answer

Summit & Associates

Answer

Superior, Inc.