Ohio Civil Service Exam Clerical Aptitude 2

Question 1

A clerk needs to file documents for clients named Harris, Harrington, Hart, and Harrison. In what order should they be filed alphabetically?

Accepted Answer

Harrington, Harrison, Harris, Hart

Answer

Harris, Harrington, Harrison, Hart

Answer

Harrington, Harris, Harrison, Hart

Answer

Hart, Harrington, Harrison, Harris

Question 2

Which of the following numbers is NOT in ascending order?

Accepted Answer

7,862 / 7,826 / 7,892 / 7,928

Answer

1,245 / 1,425 / 1,524 / 1,542

Answer

3,001 / 3,010 / 3,100 / 3,110

Answer

2,134 / 2,143 / 2,314 / 2,341

Question 3

A state office receives 480 pieces of mail per day. If a clerk can process 60 pieces per hour, how many hours will it take to process the daily mail?

Accepted Answer

8 hours

Answer

6 hours

Answer

7 hours

Answer

9 hours

Question 4

When proofreading, a clerk finds the phrase 'the the report.' What type of error is this?

Accepted Answer

Repeated word error

Answer

Spelling error

Answer

Punctuation error

Answer

Capitalization error

Question 5

A clerk is transcribing phone messages and hears the number '5-5-5-0-1-2-3.' How should this be written?

Accepted Answer

555-0123

Answer

5550-123

Answer

55-50-123

Answer

5-550-123

Question 6

Which word is spelled correctly?

Accepted Answer

Accommodate

Answer

Recieve

Answer

Neccessary

Answer

Seperate

Question 7

An office uses a color-coded filing system where red = urgent, yellow = pending, and green = completed. A clerk misfiled a completed document under the red category. What is the most immediate consequence?

Accepted Answer

Staff may treat a completed item as urgent

Answer

The document will be permanently lost

Answer

The filing cabinet will be overfilled

Answer

The document will be automatically rerouted