MS-900 MS-900 Microsoft 365 Support & Service Health 2

Question 1

What is the primary purpose of the Microsoft 365 Message Center?

Accepted Answer

Communicating upcoming changes, new features, and planned maintenance to admins

Answer

The Message Center in the Microsoft 365 admin center informs administrators of planned changes, new feature rollouts, and maintenance windows before they occur.

Question 2

What is a planned maintenance window in Microsoft 365?

Accepted Answer

A scheduled period when Microsoft performs updates that may temporarily affect services

Answer

Planned maintenance windows are pre-announced periods when Microsoft performs necessary updates or infrastructure work, possibly causing brief service interruptions.

Question 3

What is the Microsoft 365 Roadmap used for?

Accepted Answer

A public resource listing upcoming, in-development, and launched Microsoft 365 features

Answer

The Microsoft 365 Roadmap is a public website that tracks the status of new features—in development, rolling out, or launched—across all Microsoft 365 services.

Question 4

What was Microsoft Premier Support rebranded to?

Accepted Answer

Microsoft Unified Support

Answer

Microsoft Premier Support was rebranded to Microsoft Unified Support, offering a more flexible and comprehensive enterprise support model.

Question 5

What does the Microsoft Support and Recovery Assistant (SaRA) do?

Accepted Answer

Diagnoses and automatically fixes common Microsoft 365 issues

Answer

SaRA is a free Microsoft tool that runs automated diagnostics and guided fixes for common issues across Microsoft 365 apps and services.

MS-900 Practice Test

MS-900 Practice Test

MS-900 MS-900 Microsoft 365 Support & Service Health 2