Human Resources Organizational Development

Question 1

Which of the following best defines Organizational Development (OD)?

Accepted Answer

A planned, organization-wide effort to increase effectiveness using behavioral science knowledge

Answer

OD is a planned, systematic effort that applies behavioral science principles to improve an organization's health and effectiveness.

Question 2

Kurt Lewin's change model consists of which three stages?

Accepted Answer

Unfreeze, Change, Refreeze

Answer

Lewin's three-stage model involves unfreezing current behaviors, implementing the change, and refreezing new behaviors to make them permanent.

Question 3

An OD practitioner conducts interviews and surveys to understand the root causes of low morale before designing an intervention. This is called:

Accepted Answer

Organizational diagnosis

Answer

Organizational diagnosis is the systematic process of gathering and analyzing data to identify root causes of organizational problems.

Question 4

Which OD intervention focuses on improving interpersonal relationships and communication within a work group?

Accepted Answer

Team building

Answer

Team building interventions are designed to enhance cohesion, communication, and collaborative effectiveness within a group.

Question 5

The Action Research model in OD involves:

Accepted Answer

A cyclical process of data collection, feedback, planning, action, and evaluation

Answer

Action Research is a cyclical, collaborative process where data is gathered, shared with stakeholders, and used to guide iterative change efforts.

Human Resources Practice Test