A hiring manager is comparing two candidates for a high-stress customer service role. Candidate A has a higher overall suitability score (92) but a moderate score on the essential trait 'Handles Stress.' Candidate B has a slightly lower overall suitability score (88) but scores very high on 'Handles Stress.' What is the most effective action based on Harrison's methodology?
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A
Automatically select Candidate A due to the higher overall score.
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B
Use the provided Interview Guide to probe Candidate A’s past experiences with workplace stress and explore potential gaps in Candidate B's other traits.
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C
Automatically select Candidate B because the 'Handles Stress' trait is critical for the role.
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D
Disqualify both candidates as neither represents a perfect fit according to the scores.