Harrison Assessment Tests Engagement and Retention Analysis Questions and Answers

Question 1

An Engagement & Retention Analysis report for a team reveals that the most significant gap between expectations and fulfillment is in the 'Wants Development' category.
Which of the following actions by a manager would most directly and effectively address this finding?

Accepted Answer

Working with each team member to create an Individual Development Plan (IDP) with clear growth opportunities.

Answer

Organizing more team social events to improve morale.

Answer

Implementing a public recognition program for high achievers.

Answer

Conducting a salary review to ensure compensation is competitive.

Question 2

What is a primary philosophical difference between Harrison's Engagement Analysis and traditional, anonymous employee satisfaction surveys?

Accepted Answer

Harrison's approach is based on the principle that engagement is a shared responsibility between the employee and manager, not just a result of management practice.

Answer

Harrison's analysis focuses only on group data, while traditional surveys focus on individuals.

Answer

Harrison's analysis is conducted annually, whereas traditional surveys are done in real-time.

Answer

Harrison's analysis guarantees anonymity to encourage honest feedback, which is optional in traditional surveys.

Question 3

A key output of the Harrison Engagement & Retention Analysis is the identification of gaps between two specific factors for each individual. What are these two factors?

Accepted Answer

The importance of an employee's expectations and the degree to which they are fulfilled.

Answer

Personality traits and job performance metrics.

Answer

Eligibility (skills) and Suitability (behaviors).

Answer

The employee's desired work-life balance and the company's policy.

Question 4

Which of the following is NOT one of the eight core Employee Expectation categories measured in the Harrison Engagement & Retention Analysis?

Accepted Answer

Team Cohesion

Answer

Remuneration

Answer

Appreciation

Answer

Work-Life Balance

Question 5

An organization's aggregate Engagement report shows a very high score for the 'Wants Authority' expectation, but a low fulfillment score in the same category. What does this data most strongly suggest about the organization's culture or structure?

Accepted Answer

The company may have a highly centralized, top-down decision-making structure that limits employee autonomy.

Answer

Employees are highly social and value collaborative projects.

Answer

The compensation and benefits packages are likely below market average.

Answer

There is a lack of effective communication from senior leadership.

Question 6

When using the Harrison Engagement Analysis, the data for both individual and group reports is collected via a single instrument. What is this instrument called?

Accepted Answer

The SmartQuestionnaire

Answer

The Paradox Factor Questionnaire

Answer

The Annual Engagement Survey

Answer

The Job Success Formula Profiler

An Engagement & Retention Analysis report for a team reveals that the most significant gap between expectations and fulfillment is in the 'Wants Development' category.Which of the following actions by a manager would most directly and effectively address this finding?

An Engagement & Retention Analysis report for a team reveals that the most significant gap between expectations and fulfillment is in the 'Wants Development' category.
Which of the following actions by a manager would most directly and effectively address this finding?