Entry Certificate in Business Analysis (IIBA II) 2

Question 1

A business analyst is facilitating a requirements workshop and two stakeholders have conflicting opinions about a feature. What is the BEST approach?

Accepted Answer

Document both viewpoints and facilitate a structured discussion to reach consensus

Answer

Facilitating structured discussion allows stakeholders to collaboratively reach consensus while ensuring all perspectives are considered.

Question 2

Which technique is MOST useful for identifying the root cause of a business problem before defining requirements?

Accepted Answer

Fishbone (Ishikawa) diagram

Answer

A fishbone diagram helps trace a problem back to its root causes by categorizing contributing factors systematically.

Question 3

In the BABOK® Guide, which knowledge area focuses on the activities performed to manage and maintain requirements throughout the project lifecycle?

Accepted Answer

Requirements Life Cycle Management

Answer

Requirements Life Cycle Management covers tracing, maintaining, prioritizing, and approving requirements across the project lifecycle.

Question 4

A stakeholder requests a change to an approved requirement late in the project. What should the BA do FIRST?

Accepted Answer

Assess the impact of the change on scope, schedule, and cost

Answer

Impact assessment is the first step in change control to understand the effect before deciding how to proceed.

Question 5

Which of the following BEST describes a non-functional requirement?

Accepted Answer

The system shall process transactions within 2 seconds under normal load

Answer

Non-functional requirements define system quality attributes such as performance, security, and reliability rather than specific behaviors.

Entry Certificate in Business Analysis Practice Test