Entry Certificate in Business Analysis Cheat Sheet 2026

The 30 highest-yield Entry Certificate in Business Analysis facts, distilled from real exam questions. Print it, save it as a PDF, or study it here — free, no sign-up.

1. Which of the subsequent claims is accurate? → All of the above
2. A business analyst identifies a stakeholder late in the project who has a significant interest in the outcome. The BEST immediate action is to: → Engage the stakeholder and assess whether their needs impact existing requirements
3. Gap analysis in business analysis is used to: → Identify the difference between the current state and desired future state
4. When prioritizing requirements, which factor is MOST important to consider first? → The value each requirement delivers to stakeholders relative to business objectives
5. Which type of requirement describes the qualities or attributes a solution must have, such as performance or security? → Non-functional requirements
6. A business analyst should involve a stakeholder with HIGH power but LOW interest by: → Keeping them satisfied with high-level updates without overwhelming detail
7. Assumptions are identified and defined for a variety of reasons, including: → manage associated risks.
8. Key performance indicators (KPIs) in business analysis are PRIMARILY used to: → Measure whether a solution is achieving its intended business objectives
9. Which knowledge area addresses determining the best approach to conducting business analysis on a project? → Business Analysis Planning and Monitoring
10. What is the purpose of a RACI matrix in business analysis? → To clarify roles and responsibilities for tasks and decisions
11. Which technique involves creating a visual model that shows the boundary of a system and its interactions with external entities? → Context Diagram
12. Requirements are 'verified' when: → They are confirmed to be complete, consistent, correct, and feasible before implementation
13. The approach called as uses flowcharts and activity diagrams alike. → Observation
14. A PESTLE analysis helps a business analyst understand: → External macro-environmental factors that may impact the organization
15. Which business analysis activity determines the boundaries of the solution and what is included or excluded from scope? → Scope definition
16. Which of the following characteristics make up a SMART objective? → Specific, Measurable, Achievable, Relevant, Time bound.
17. A predictive (waterfall) business analysis approach is MOST appropriate when: → Requirements are well-understood, stable, and the project has fixed regulatory constraints
18. A business analyst is eliciting requirements and notices stakeholders from different departments give conflicting information. What is the BEST next step? → Facilitate a session to resolve the conflict collaboratively
19. The purpose of a post-implementation review in business analysis is to: → Evaluate whether the solution delivered the expected benefits and capture lessons learned
20. Which stakeholder group typically provides final approval on solution scope and requirements? → Project sponsor or executive stakeholders
21. SMEs that aid in educating stakeholders about change and fostering support for the change are known as ___. → Org. change management SMEs
22. Requirements are considered 'traced' when: → Each requirement is linked to related requirements, tests, and design components
23. When a stakeholder provides conflicting requirements with another stakeholder, the business analyst should FIRST: → Understand the underlying business needs behind each requirement
24. A stakeholder register PRIMARILY serves to: → Identify stakeholders and document their roles, interests, and influence
25. In an adaptive (agile) approach to business analysis, requirements are BEST represented as: → A prioritized backlog of user stories refined iteratively
26. A stakeholder who opposes a proposed change is BEST described as a: → Resistant stakeholder
27. In BABOK, what are 'non-functional requirements' also commonly called? → Quality attributes
28. Requirements that are marked as 'cancelled' in the requirements lifecycle are those that: → Were removed from scope because they are no longer needed or viable
29. In the requirements lifecycle, 'validated' requirements are those that have been confirmed to: → Deliver value to stakeholders and align with business objectives when implemented
30. A communication management plan in business analysis defines: → What information is shared, with whom, when, and through which channels