EMD Medical Priority Dispatch System 5

Question 1

Which organization developed and is responsible for maintaining the Medical Priority Dispatch System?

Accepted Answer

The International Academies of Emergency Dispatch (IAED)

Answer

The IAED (formerly Priority Dispatch Corp) created and continually updates the MPDS protocols based on evidence and field data.

Question 2

In MPDS quality management, what does the acronym 'AQUA' stand for?

Accepted Answer

Accredited Quality Assessment

Answer

AQUA (Accredited Quality Assessment) is the IAED's framework for evaluating dispatch center quality and granting accreditation.

Question 3

In MPDS quality assurance, what does 'protocol compliance' measure?

Accepted Answer

Dispatchers completing every required protocol step without deviation

Answer

Protocol compliance measures whether the EMD followed all mandatory steps in the MPDS protocol for a given call.

Question 4

In MPDS quality review, a 'sentinel event' most commonly refers to:

Accepted Answer

A significant adverse event that requires formal case review and analysis

Answer

A sentinel event is an unexpected serious outcome that triggers a thorough review of dispatcher protocol adherence and decision-making.

Question 5

What is the primary role of the Medical Director in relation to MPDS at a dispatch center?

Accepted Answer

Providing medical oversight, authorizing protocols, and ensuring clinical accountability

Answer

The Medical Director oversees clinical quality, approves protocol use, and provides the medical authority for Dispatch Life Support interventions.

(EMD) Emergency Medical Dispatch Practice Test