CQE (CQE) Fundamentals 2

Question 1

Which quality philosophy emphasizes that quality is 'conformance to requirements' rather than goodness or elegance?

Accepted Answer

Philip Crosby

Answer

Philip Crosby defined quality as conformance to requirements and introduced the concept of zero defects.

Question 2

The Deming Cycle (PDCA) stands for Plan-Do-Check-Act. In the 'Check' phase, what is the primary activity?

Accepted Answer

Studying results and comparing to predictions

Answer

The Check phase involves studying the results of the Do phase and comparing them against the planned expectations.

Question 3

Which of the following BEST describes the concept of 'quality costs' as categorized in the Cost of Poor Quality (COPQ) model?

Accepted Answer

Prevention, appraisal, internal failure, and external failure costs

Answer

COPQ is divided into four categories: prevention, appraisal, internal failure, and external failure costs.

Question 4

A quality engineer discovers that a supplier consistently delivers products at the upper specification limit. This is BEST described as:

Accepted Answer

A process with low Cpk indicating risk of defects

Answer

Consistently running at the spec limit indicates the process mean is shifted, resulting in a low Cpk and high defect risk.

Question 5

Which document defines the quality requirements for a product or service and serves as the primary reference for acceptance criteria?

Accepted Answer

Quality Plan

Answer

A Quality Plan specifies the quality practices, resources, and sequence of activities relevant to a specific product or project.

CQE - Certified Quality Engineer Practice Test