A resident with severe dementia becomes highly agitated and combative during shower time. Which of the following is the MOST appropriate initial action for the CNA to take?
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A
Firmly hold the resident and continue the shower quickly to get it over with.
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B
Stop the shower, cover the resident for warmth and privacy, and speak in a calm, reassuring voice.
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C
Leave the resident in the shower to calm down alone for a few minutes.
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D
Offer the resident a favorite snack as a bribe to complete the shower.