CHFM Administration and Human Resources 3

Question 1

A healthcare facility manager is preparing an operating budget. Which cost type remains constant regardless of patient volume or departmental activity levels?

Accepted Answer

Fixed costs

Answer

Fixed costs, such as building lease payments and salaried management positions, do not change with fluctuations in activity or volume.

Question 2

An HVAC technician reports a near-miss incident involving a refrigerant leak. Per best practice, what should the facility manager do FIRST?

Accepted Answer

Complete an incident report and conduct a root cause analysis

Answer

Documenting the near-miss and performing a root cause analysis is the first priority to prevent future incidents and meet regulatory and accreditation requirements.

Question 3

Under the Americans with Disabilities Act (ADA), what is a healthcare employer required to provide to a qualified employee with a disability?

Accepted Answer

Reasonable accommodation unless it causes undue hardship

Answer

The ADA requires employers to provide reasonable accommodations to qualified individuals with disabilities, unless doing so would create an undue hardship for the organization.

Question 4

Which organizational chart structure groups employees by their functional specialty (e.g., engineering, finance, HR) rather than by product or geography?

Accepted Answer

Functional structure

Answer

A functional organizational structure organizes staff by department specialty, allowing for deep expertise and clear reporting lines within each function.

Question 5

A facility manager needs to evaluate the financial viability of a capital project. Which metric calculates the time required for a project's savings to recover its initial investment?

Accepted Answer

Simple payback period

Answer

The simple payback period divides the initial capital cost by the annual savings or cash inflows to determine how many years it takes to recoup the investment.

CHFM - Certified Healthcare Facility Manager Practice Test

CHFM - Certified Healthcare Facility Manager Practice Test

CHFM Administration and Human Resources 3