CHFM Exam — Questions and Answers
Question 1: Which financial metric measures the percentage of a department's budget that has been spent at a given point in the fiscal year?
- Net present value (NPV)
- Budget variance or budget-to-actual percentage (Correct answer)
- Debt service coverage ratio (DSCR)
- Return on investment (ROI)
Correct answer: Budget variance or budget-to-actual percentage
Budget variance tracks the difference between budgeted and actual expenditures, expressed as a percentage or dollar amount, allowing managers to identify overspending or underspending trends and adjust operations accordingly.
Question 2: Under the EPA's P-listed hazardous waste rules, which of the following drugs commonly used in hospitals is classified as a P-listed (acutely hazardous) waste?
- Ibuprofen
- Acetaminophen
- Epinephrine (Correct answer)
- Warfarin (≥0.3%)
Correct answer: Epinephrine
Epinephrine (adrenaline) is a P-listed acutely hazardous waste under RCRA (P042), requiring stringent management even in very small quantities when discarded.
Question 3: The maximum allowable on-site storage time for hazardous waste at a Large Quantity Generator (LQG) without a storage permit is:
- 30 days
- 90 days (Correct answer)
- 60 days
- 180 days
Correct answer: 90 days
Large Quantity Generators may store hazardous waste on-site for a maximum of 90 days without obtaining a RCRA storage permit.
Question 4: When performing a life safety code compliance assessment using a Statement of Conditions (SOC), a Plan for Improvement (PFI) is used to:
- Report fire drill results to accreditors
- Document corrected deficiencies
- Request a time extension to correct identified deficiencies (Correct answer)
- Formally request interim life safety measures
Correct answer: Request a time extension to correct identified deficiencies
A PFI is submitted to The Joint Commission to request additional time beyond standard deadlines to correct life safety code deficiencies.
Question 5: Which of the following is a critical Human Resources standard required by The Joint Commission (TJC) for all hospital staff, including facilities personnel?
- Possession of an advanced degree in a field related to their job function.
- A minimum of five years of experience working in a healthcare setting.
- Mandatory membership in a professional trade organization.
- A formal process for verifying competency, orientation, and ongoing education. (Correct answer)
Correct answer: A formal process for verifying competency, orientation, and ongoing education.
The Joint Commission's Human Resources (HR) standards mandate that hospitals have a defined process to ensure all staff are competent to perform their roles. This includes initial orientation to the hospital and their job, as well as ongoing assessment and documentation of their skills and knowledge. While experience, degrees, or memberships can be part of a job description, they are not universal TJC requirements for all staff members like the competency verification process is.
Question 6: A hospital's energy use intensity (EUI) is 250 kBtu/sq ft/year. To benchmark this, a facility manager would BEST use:
- ASHRAE 170 ventilation tables
- The Joint Commission Environment of Care standards
- NFPA 101 life safety code chapters
- EPA ENERGY STAR Portfolio Manager national median data (Correct answer)
Correct answer: EPA ENERGY STAR Portfolio Manager national median data
EPA ENERGY STAR Portfolio Manager provides national median EUI data for healthcare facilities, enabling meaningful benchmarking.
Question 7: In healthcare facility management, what is the purpose of a utility system risk assessment?
- To identify which utility systems, if they fail, would have the greatest impact on patient care and safety, informing maintenance priorities (Correct answer)
- To calculate the annual utility cost for budget planning
- To satisfy EPA air quality permit requirements
- To assess the structural integrity of utility distribution infrastructure
Correct answer: To identify which utility systems, if they fail, would have the greatest impact on patient care and safety, informing maintenance priorities
A utility system risk assessment (required by TJC EC.02.05.01) evaluates utility systems based on the risk they pose to patient care if they fail, enabling the facility to prioritize maintenance resources and develop appropriate PM strategies for highest-risk systems.
Question 8: The Joint Commission's tracer methodology during surveys involves which primary activity?
- Auditing financial records for compliance with billing standards
- Following a patient's care experience through the facility to assess standards compliance (Correct answer)
- Inspecting only physical plant and utility systems
- Reviewing only written policies and procedures
Correct answer: Following a patient's care experience through the facility to assess standards compliance
The tracer methodology follows the actual experience of a patient or process through the organization to assess how standards are applied in practice, revealing real-world compliance rather than just policy compliance.
Question 9: What is the purpose of a life cycle cost analysis (LCCA) in healthcare facility financial planning?
- To forecast utility costs for the next five years
- To determine the maximum useful life of existing equipment for depreciation purposes
- To calculate the current replacement value of all facility assets
- To evaluate the total cost of owning and operating an asset over its entire useful life, not just the initial purchase price (Correct answer)
Correct answer: To evaluate the total cost of owning and operating an asset over its entire useful life, not just the initial purchase price
LCCA considers all costs associated with an asset from acquisition through disposal, including installation, energy, maintenance, and replacement costs, to determine the true economic cost of alternatives and support better purchasing decisions.
Question 10: Which NFPA standard is specifically referenced by CMS as the fire safety standard for healthcare facilities?
- NFPA 13 Sprinkler Systems
- NFPA 1 Fire Code
- NFPA 72 Fire Alarm Code
- NFPA 101 Life Safety Code (Correct answer)
Correct answer: NFPA 101 Life Safety Code
CMS requires healthcare facilities participating in Medicare and Medicaid to comply with NFPA 101 Life Safety Code, which provides minimum fire safety requirements for the design, construction, operation, and maintenance of buildings.
Question 11: What is a commissioning process (Cx) in healthcare facility construction, and why is it important?
- A TJC inspection process for new hospital construction
- A financial audit conducted at project completion
- A systematic process of verifying that building systems are installed, tested, and operating per the owner's project requirements (Correct answer)
- A legal process for transferring building ownership to the healthcare organization
Correct answer: A systematic process of verifying that building systems are installed, tested, and operating per the owner's project requirements
Commissioning (Cx) is a quality assurance process that verifies all building systems are installed correctly, perform as designed, and meet the Owner's Project Requirements before the facility is occupied.
Question 12: A roof-mounted cooling tower is found to have Legionella pneumophila above action levels. What is the FIRST response action?
- Shut down the tower permanently and replace it
- Notify local health authorities before taking any action
- Issue a boil-water advisory to building occupants
- Implement immediate remediation per the water management plan (hyperchlorination/disinfection) (Correct answer)
Correct answer: Implement immediate remediation per the water management plan (hyperchlorination/disinfection)
Immediate remediation through hyperchlorination or biocide treatment per the water management plan is the first action to reduce risk and eliminate the pathogen.
Question 13: A healthcare facility manager must select a pump configuration that allows continued operation if one pump fails. Which arrangement is appropriate?
- Three pumps in parallel, each sized for one-third design flow
- Two pumps in series, each sized for full flow
- One large pump with a manual bypass valve
- Two pumps in parallel, each sized for full design flow (Correct answer)
Correct answer: Two pumps in parallel, each sized for full design flow
Two parallel pumps each sized for 100% design flow provides full redundancy — one pump continues full-capacity operation if the other fails.
Question 14: What is the purpose of a 'contingency' budget line item in a healthcare capital project?
- To cover the cost of contractor profit and overhead not included in the base bid
- To offset any revenue losses the facility experiences during a construction-related service disruption
- To fund scope additions requested by clinical department heads after design completion
- To provide a financial reserve for unforeseen conditions and uncertainties within the defined project scope (Correct answer)
Correct answer: To provide a financial reserve for unforeseen conditions and uncertainties within the defined project scope
A contingency reserve is set aside to address unknown risks and uncertainties that fall within the existing project scope, such as hidden conditions, design clarifications, or minor scope refinements. It is not intended to fund new scope additions (which require separate owner-approved budget increases) but rather to manage inherent project uncertainty without requiring a formal budget amendment.
Question 15: During a shelter-in-place event from a hazardous materials release, which HVAC action should a facility manager take first?
- Shut down all HVAC systems immediately
- Increase outdoor air intake to dilute contaminants
- Activate the smoke control system
- Switch air handling units to recirculation mode (Correct answer)
Correct answer: Switch air handling units to recirculation mode
Switching to recirculation mode prevents outside contaminated air from entering while maintaining interior climate control.
Question 16: A hospital's emergency generator fails to start automatically during a power outage. Under NFPA 110, what is the maximum allowed transfer time for the essential electrical system?
- 10 seconds (Correct answer)
- 15 seconds
- 30 seconds
- 5 seconds
Correct answer: 10 seconds
NFPA 110 requires emergency generators to restore power to the essential electrical system within 10 seconds of a utility failure.
Question 17: One area where competent administrators of healthcare facilities ought to focus their efforts on mold removal is the:
- Detoxification ward
- Gerontology ward (Correct answer)
- Nurse's station
- Fuel oil storage tank
Correct answer: Gerontology ward
Explanation: <br> The elderly are more susceptible to mold and may experience more severe effects if affected. Infants, expectant mothers, and people with respiratory conditions are among populations that are particularly sensitive to mold. In all likelihood, a detoxification unit and nurse's station would not house any of the above highly sensitive groups, have a fuel oil tank, or have a mold-growing environment.
Question 18: When is it most common to employ an indefinite quantity contract?
- When in-house staff and contractors are being used and flexibility is needed
- When repair work on flooring, walls, and ceilings of a facility is being done (Correct answer)
- When a facility outsources its management
- When the contractor uses a job book while bidding on work
Correct answer: When repair work on flooring, walls, and ceilings of a facility is being done
An indefinite quantity contract (also known as an on-call or term contract) is most commonly used for recurring maintenance or repair work where the exact quantity or timing of services is not known in advance. For routine repairs like flooring, walls, and ceilings, a facility can establish a contract with a vendor to perform these tasks as needed over a period, without having to bid each small job individually. This provides flexibility and efficiency for ongoing, unpredictable maintenance needs.
Question 19: What does 'mean time between failures' (MTBF) measure for healthcare building equipment?
- The time between scheduled preventive maintenance inspections
- The average time a piece of equipment operates between breakdowns, indicating its reliability (Correct answer)
- The expected useful life of a piece of equipment
- The time required to repair equipment after it fails
Correct answer: The average time a piece of equipment operates between breakdowns, indicating its reliability
MTBF measures equipment reliability by calculating the average time between failures. A higher MTBF indicates more reliable equipment; tracking MTBF over time can reveal deterioration and help predict when replacement is warranted.
Question 20: A hospital project manager is managing multiple concurrent renovation projects. Which tool BEST helps prioritize resources when schedule conflicts arise?
- Stakeholder register
- Work breakdown structure
- Precedence diagramming method (PDM)
- Resource histogram and resource leveling analysis (Correct answer)
Correct answer: Resource histogram and resource leveling analysis
A resource histogram visualizes resource demand over time and resource leveling redistributes work to resolve conflicts without over-allocating staff or equipment.
Question 21: What is the primary purpose of a 96-hour utility preparedness requirement referenced in Joint Commission Environment of Care standards?
- To ensure the facility can sustain essential utility services for at least 96 hours without external assistance (Correct answer)
- To require all utility contracts to include 96-hour service guarantees
- To mandate 96-hour emergency drills four times per year
- To require 96 hours of notification before any utility shutdown
Correct answer: To ensure the facility can sustain essential utility services for at least 96 hours without external assistance
TJC EC.02.05.07 requires hospitals to have documented plans for managing the loss of utility systems and to be able to sustain utility operations — including fuel, water, and power — for a minimum of 96 hours without external support.
Question 22: Which federal agency primarily regulates the handling and disposal of hazardous waste generated by healthcare facilities?
- CMS
- The Joint Commission
- EPA (Correct answer)
- OSHA
Correct answer: EPA
The EPA regulates hazardous waste under the Resource Conservation and Recovery Act (RCRA), which governs generation, storage, transportation, and disposal of hazardous waste including that from healthcare facilities.
Question 23: Which risk response strategy is most appropriate when a healthcare construction project faces a regulatory uncertainty that cannot be eliminated?
- Avoid the risk by canceling the project
- Mitigate the risk by reducing its probability
- Accept the risk and establish a contingency reserve (Correct answer)
- Transfer the risk to the contractor
Correct answer: Accept the risk and establish a contingency reserve
Accepting the risk with a contingency reserve is appropriate when a risk cannot be eliminated or cost-effectively mitigated.
Question 24: Under the Fair Labor Standards Act (FLSA), which category of healthcare facility employees is typically classified as exempt from overtime pay requirements?
- Housekeeping staff working 45 hours per week
- Registered nurses earning a salary above the FLSA threshold (Correct answer)
- Part-time dietary aides
- Security officers paid hourly
Correct answer: Registered nurses earning a salary above the FLSA threshold
Salaried employees meeting the FLSA salary threshold and duties tests, such as licensed registered nurses, generally qualify for the executive, administrative, or professional exemption.
Question 25: During a power outage, a hospital's emergency generator starts correctly, but the pneumatic tube system and main lobby lighting are not functioning. However, life support equipment in the ICU remains powered. This situation most likely indicates a failure of which branch of the Essential Electrical System (EES)?
- Life Safety Branch
- Critical Branch
- Equipment Branch (Correct answer)
- Normal Power Branch
Correct answer: Equipment Branch
The Essential Electrical System (EES) is comprised of three branches. The Life Safety Branch powers systems like egress lighting and fire alarms. The Critical Branch powers critical patient care equipment and life support. The Equipment Branch powers systems that support the facility but are not immediately life-saving, such as medical air compressors, specific HVAC systems, and pneumatic tube systems. Since life support is working (Critical Branch) but the tube system is not, the failure is in the Equipment Branch.
Question 26: When preparing the annual facilities management budget, which approach uses prior-year actual expenses as the baseline and adjusts for anticipated changes?
- Incremental budgeting (Correct answer)
- Capital budgeting
- Zero-based budgeting
- Activity-based budgeting
Correct answer: Incremental budgeting
Incremental budgeting starts with the prior year's budget or actuals and makes adjustments for inflation, new initiatives, or cost changes.
Question 27: An 'equipment hazard recall' from a manufacturer requires a healthcare facility manager to FIRST:
- Identify all affected devices in the facility's inventory and assess the risk level of the recall (Correct answer)
- Immediately remove all equipment from service and destroy it
- Continue using equipment until the manufacturer sends a replacement
- Notify the FDA before taking any internal action
Correct answer: Identify all affected devices in the facility's inventory and assess the risk level of the recall
Upon receiving a recall notice, the facility must locate all affected units in its inventory and evaluate the recall's urgency and required corrective action.
Question 28: In a hospital facilities budget, which cost category typically represents the largest operating expense?
- Utility costs (electricity, natural gas, water)
- Supplies and consumables
- Labor costs (salaries, benefits, and overtime) (Correct answer)
- Service contracts and outsourced maintenance
Correct answer: Labor costs (salaries, benefits, and overtime)
Labor costs, including salaries, benefits, and overtime, typically represent the largest single category of operating expense in a healthcare facilities department, often accounting for 50-60% or more of total department costs.
Question 29: Which type of maintenance is performed after an equipment failure has occurred?
- Corrective (reactive) maintenance (Correct answer)
- Predictive maintenance
- Preventive maintenance
- Condition-based maintenance
Correct answer: Corrective (reactive) maintenance
Corrective maintenance (also called reactive maintenance or run-to-failure) is performed after an equipment failure to restore it to operational condition.
Question 30: A hospital installs occupancy sensors in administrative offices to control lighting. This is an example of:
- Lighting controls for energy conservation (Correct answer)
- Demand response
- Energy load shifting
- Power factor correction
Correct answer: Lighting controls for energy conservation
Occupancy sensors automatically turn off lights in unoccupied spaces, reducing lighting energy consumption through controls.
Question 31: Which of the following is the PRIMARY purpose of establishing a project charter at the beginning of a healthcare facility project?
- To serve as the detailed construction schedule.
- To list every potential risk factor and its mitigation plan.
- To function as the complete and final project budget.
- To provide a formal authorization for the project and define its objectives and scope. (Correct answer)
Correct answer: To provide a formal authorization for the project and define its objectives and scope.
The project charter is a foundational document in project management. Its primary purpose is to formally authorize the existence of a project and provide the project manager with the authority to apply organizational resources to project activities. It defines the high-level scope, objectives, stakeholders, and the project manager, setting the stage for more detailed planning.
Question 32: Under FGI (Facility Guidelines Institute) Guidelines, what body of professionals is required to review and approve healthcare construction documents in most states?
- The local fire marshal exclusively
- A licensed architect and the State Health Department (or equivalent plan review authority) (Correct answer)
- The Joint Commission Construction Review Board
- The hospital's internal safety committee
Correct answer: A licensed architect and the State Health Department (or equivalent plan review authority)
Most states require healthcare construction documents to be reviewed and approved by the state health department in addition to local building department approval, with documents sealed by a licensed architect of record.
Question 33: The primary goal of a preventive maintenance (PM) program for critical life-safety systems in a hospital is to:
- Prevent equipment failures and ensure reliability and safety. (Correct answer)
- Ensure compliance with landscaping regulations.
- Minimize the cost of replacement parts.
- Reduce the frequency of aesthetic repairs.
Correct answer: Prevent equipment failures and ensure reliability and safety.
Preventive maintenance is a proactive strategy designed to prevent equipment failures before they happen. For critical life-safety systems like fire alarms, emergency generators, and medical gas systems, the main goal of a PM program is to ensure they are reliable and function correctly when needed, thereby protecting patient and staff safety and ensuring regulatory compliance.
Question 34: Which ventilation requirement is essential in a healthcare facility's hazardous drug preparation area (chemotherapy hood room)?
- Negative air pressure relative to surrounding areas with HEPA-filtered exhaust (Correct answer)
- Neutral air pressure with standard HVAC filtration
- Positive pressure with 100% outside air supply
- Positive air pressure relative to surrounding areas
Correct answer: Negative air pressure relative to surrounding areas with HEPA-filtered exhaust
Areas where hazardous drugs are prepared must be maintained at negative pressure relative to surrounding corridors, with HEPA-filtered exhaust vented to the outside to contain aerosolized drug particles.
Question 35: Which of the following is NOT a member of the duty staff who deals with medical gases?
- Inspecting fittings before connecting them
- Storing medical gas cylinders apart from industrial gases
- Changing the fittings on the gas cylinders (Correct answer)
- Learning to recognize color-coded gas labels
Correct answer: Changing the fittings on the gas cylinders
Explanation: <br> Never alter the fittings on a medical gas cylinder. The color-coded labels must be committed to memory by maintenance employees to prevent connecting the incorrect gas, which could be fatal or seriously hurt. Before being connected, fittings should be checked to make sure they are not worn, as this could result in leaking. To prevent a mix-up, industrial and mechanical gases should be stored in different locations.
Question 36: A healthcare facility manager is evaluating two vendors using a life-cycle cost analysis. Which cost category is most commonly overlooked in initial bids?
- Freight and delivery fees
- Installation cost
- Purchase price
- Operating and maintenance cost over the asset's life (Correct answer)
Correct answer: Operating and maintenance cost over the asset's life
Operating and maintenance costs often exceed the initial purchase price over an asset's useful life and are frequently omitted from vendor bids.
Question 37: What is the primary purpose of a Gantt chart in healthcare construction project scheduling?
- To record the results of commissioning tests for each building system
- To display project tasks against a timeline, showing start/end dates and task dependencies (Correct answer)
- To document change orders and their impact on project cost
- To track contractor payment applications and retainage
Correct answer: To display project tasks against a timeline, showing start/end dates and task dependencies
A Gantt chart is a bar chart that displays project activities along a timeline, showing when each task starts and ends, its duration, and dependencies between tasks, making the project schedule easy to visualize and communicate.
Question 38: The project manager for a new hospital wing is facing conflicting demands from several key stakeholders: clinicians want more space for patient rooms, administrators are focused on budget adherence, and the IT department requires significant space for new data closets. What is the BEST initial approach to manage these competing interests?
- Proceed with the original plan and address complaints as they arise.
- Request an increase in the project budget to accommodate all requests.
- Prioritize the demands of the stakeholders with the most authority.
- Facilitate a stakeholder meeting to clarify goals and find a collaborative solution. (Correct answer)
Correct answer: Facilitate a stakeholder meeting to clarify goals and find a collaborative solution.
Effective stakeholder management is crucial for project success in healthcare. When faced with conflicting requirements, the best initial step is to bring the key stakeholders together. A facilitated meeting allows for open communication, helps align everyone on the project's primary objectives, and fosters a collaborative environment to negotiate compromises and find solutions that balance clinical needs, financial constraints, and technical requirements.
Question 39: Which project management document would the facility manager consult to understand who is responsible for reviewing and approving construction submittals?
- Responsibility assignment matrix (RAM) or RACI chart (Correct answer)
- Procurement strategy document
- Project scope statement
- Risk management plan
Correct answer: Responsibility assignment matrix (RAM) or RACI chart
A RAM or RACI chart clearly identifies who is Responsible, Accountable, Consulted, and Informed for each project deliverable and decision.
Question 40: Which organization publishes the Facility Guidelines Institute (FGI) Guidelines used for healthcare construction and renovation projects?
- American Institute of Architects
- ASHRAE
- The Joint Commission
- Facility Guidelines Institute (Correct answer)
Correct answer: Facility Guidelines Institute
The Facility Guidelines Institute publishes the Guidelines for Design and Construction of Hospitals and Outpatient Facilities, widely adopted by states for healthcare construction regulation.
Question 41: A Planned Preventive Maintenance (PPM) completion rate below what threshold typically triggers a regulatory compliance concern for Joint Commission-accredited facilities?
- 90%
- 95% (Correct answer)
- 100%
- 85%
Correct answer: 95%
The Joint Commission expects facilities to achieve at least a 95% PM completion rate; rates below this threshold are likely to generate findings during surveys.
Question 42: Why was the Statement of Conditions (SOC) created by the Joint Commission?
- To coordinate with the fire department for inspections
- To enable CHFMs to follow OSHA guidelines more easily
- To help CHFM create and maintain a fire-safety environment (Correct answer)
- To enable state or local authorities to enforce compliance with NFPA
Correct answer: To help CHFM create and maintain a fire-safety environment
The Joint Commission's Statement of Conditions (SOC) was created as a comprehensive self-assessment tool for healthcare organizations to evaluate and document their compliance with the Life Safety Code (NFPA 101) and other fire safety standards. Its primary purpose is to provide a structured framework for facility managers to identify deficiencies, develop plans for improvement, and continuously maintain a safe fire-safety environment. This ensures ongoing readiness and patient safety.
Question 43: Which of the following best describes socially responsible design?
- The design should allow for acuity-adaptable patient rooms for the critically ill
- The design complies with HIPAA (health Insurance Portability and Accountability Act) privacy law
- The design should not significantly increase capital cost on paper-bed basis
- The design is based on information gathered from visits to other facilities (Correct answer)
Correct answer: The design is based on information gathered from visits to other facilities
Socially responsible design in healthcare emphasizes creating environments that positively impact patients, staff, and the community. Gathering information from visits to other facilities allows designers to observe successful design solutions in real-world settings, understand their impact on user experience and operational efficiency, and adapt best practices. This approach ensures the design is informed by practical application and user needs, leading to more effective and beneficial healthcare spaces.
Question 44: Which of the following is NOT a temporary measure to ensure life safety?
- Fume hoods (Correct answer)
- Smoke barriers
- Hand railings
- Capped exhaust ducts
Correct answer: Fume hoods
Explanation: <br> To prevent or lower the risk of infections, isolated situations call for the usage of fume hoods. Interim Life Safety Measures are not what they are. Smoke barriers are preventative measures to safeguard the staff's and patients' health during construction. Exhaust hood caps are another mitigation strategy. Handrails improve the safety of those using them.
Question 45: A healthcare project manager notices that a key vendor is consistently delivering materials late. Which proactive step should be taken FIRST?
- Issue a formal cure notice and meet with the vendor to understand root causes (Correct answer)
- Terminate the vendor contract immediately
- Hire a second vendor without notifying the first
- Accept the delays and extend the project schedule
Correct answer: Issue a formal cure notice and meet with the vendor to understand root causes
A formal cure notice combined with a root cause discussion gives the vendor the opportunity to correct performance before escalating to termination.
Question 46: When evaluating proposals for a new roofing system, a Healthcare Facility Manager is considering not only the initial installation cost but also the projected costs for maintenance, repairs, and eventual replacement over its 30-year lifespan. This comprehensive financial evaluation method is known as:
- Pro Forma Financial Statement
- Life Cycle Cost Analysis (LCCA) (Correct answer)
- Return on Investment (ROI) Analysis
- Zero-Based Budgeting (ZBB)
Correct answer: Life Cycle Cost Analysis (LCCA)
Life Cycle Cost Analysis (LCCA) is a method for assessing the total cost of facility ownership, including all costs of acquiring, owning, operating, maintaining, and disposing of an asset. This provides a more accurate financial picture than looking at the initial purchase price alone.
Question 47: Under the EPA's ENERGY STAR Portfolio Manager, what score indicates a facility is in the top 25% of energy performance?
- Score of 75 or above (Correct answer)
- Score of 50 or above
- Score of 90 or above
- Score of 100
Correct answer: Score of 75 or above
An ENERGY STAR score of 75 or above qualifies a facility for ENERGY STAR certification, representing the top 25% of performance.
Question 48: During a multi-phase construction project, a facility manager must ensure compliance with the NFPA 101, Life Safety Code®. This involves maintaining required fire protection features and means of egress. Which of the following is a key requirement under these standards for areas undergoing construction?
- Disabling the fire alarm system in the construction zone to prevent false alarms.
- Suspending all fire drills for the duration of the project.
- Ensuring the construction area is separated from occupied areas by at least a one-hour fire-rated barrier.
- Implementing an approved Fire Prevention Program in accordance with NFPA 241. (Correct answer)
Correct answer: Implementing an approved Fire Prevention Program in accordance with NFPA 241.
NFPA 101, Life Safety Code®, requires that healthcare occupancies with areas undergoing construction, repair, or improvements comply with NFPA 241, Standard for Safeguarding Construction, Alteration, and Demolition Operations. A major requirement of NFPA 241 is the development and implementation of a comprehensive Fire Prevention Program. This program addresses fire safety topics, including reducing fire risks, maintaining fire protection systems, and planning for emergency response.
Question 49: A facility manager is mediating a conflict between two department heads over shared equipment scheduling. Which conflict resolution style seeks a mutually beneficial outcome for both parties?
- Accommodating
- Collaborating (Correct answer)
- Avoiding
- Competing
Correct answer: Collaborating
The collaborating style aims for a win-win resolution by fully addressing the concerns of all parties involved.
Question 50: When a healthcare facility receives a new chemical, the first step the facility manager should take under HazCom requirements is to:
- Apply a right-to-know label to the chemical before storing
- Register the chemical with the state environmental agency
- Perform an environmental impact assessment
- Ensure an SDS is on file and accessible to employees who may be exposed (Correct answer)
Correct answer: Ensure an SDS is on file and accessible to employees who may be exposed
Under HazCom, employers must maintain SDSs for all hazardous chemicals in the workplace and ensure they are readily accessible to employees during their work shifts.
Question 51: All of the following, with the exception of one, should be part of a healthcare facility fire safety program.
- NFPA Code 30 (Correct answer)
- Intruder alerts
- Identifying and removing controlling hazards
- Monitoring employee behavior during a fire
Correct answer: NFPA Code 30
Explanation: <br> Only the storage of flammable or combustible liquids is governed by NFPA Code 30. It's crucial to keep an eye on staff behavior during a fire in order to safeguard patients' private information. To avoid fires, dangers, and intruder alerts must be recognized, eliminated, or controlled.
Question 52: A healthcare facility's spill response plan for hazardous chemicals should be based primarily on the requirements of which OSHA standard?
- 29 CFR 1910.119 – Process Safety Management
- 29 CFR 1910.1200 – Hazard Communication
- 29 CFR 1910.132 – Personal Protective Equipment
- 29 CFR 1910.120 – HAZWOPER (Correct answer)
Correct answer: 29 CFR 1910.120 – HAZWOPER
OSHA's HAZWOPER standard (29 CFR 1910.120) governs emergency response to hazardous substance releases, requiring facilities to have written emergency response plans and trained personnel.
Question 53: Which of the following tasks does a complete safety officer assist the CHFM with?
- Direct an in-house fire team
- Protect patients from radiation leaks
- Maintain the error reporting system (Correct answer)
- Develop a fire brigade
Correct answer: Maintain the error reporting system
Explanation: <br> A safety officer aids the CHFM in maintaining an error reporting system, organizing safety teams, and risk analysis. The chief engineer or direct security is in charge of leading an internal fire crew. A fire brigade is a team of workers who have received OSHA-compliant training to actually put out flames. An EMS obligation is to safeguard patients from radiation risk leaks.
Question 54: What is the maximum allowable response time for emergency generator power to restore electricity to life safety loads in a hospital under NFPA 99?
- 10 seconds (Correct answer)
- 30 seconds
- 5 minutes
- 60 seconds
Correct answer: 10 seconds
NFPA 99 requires that emergency power supply systems (EPSS) for hospitals restore power to life safety, critical, and equipment branch loads within 10 seconds of normal power failure.
Question 55: What is the primary function of a pressure-reducing valve (PRV) in a building domestic water system?
- Increase water pressure for upper floors
- Reduce incoming water pressure to a safe service level (Correct answer)
- Prevent backflow from potable to non-potable supplies
- Measure and limit total water consumption
Correct answer: Reduce incoming water pressure to a safe service level
A PRV reduces high municipal supply pressure to a safe, code-compliant service pressure (typically 60–80 psi) throughout the building.
Question 56: Which environmental standard requires healthcare facilities to properly manage and dispose of regulated medical waste (RMW)?
- NFPA 101 Life Safety Code
- State health department regulations implementing CDC and EPA guidance (Correct answer)
- OSHA 29 CFR 1910.1030 Bloodborne Pathogens Standard only
- The Joint Commission EC standards exclusively
Correct answer: State health department regulations implementing CDC and EPA guidance
Regulated medical waste disposal is primarily governed by state health department regulations, which implement federal guidance from the CDC and EPA. Requirements vary by state but cover segregation, containment, labeling, storage, transport, and disposal.
Question 57: Which fire suppression system component is responsible for distributing water to sprinkler heads in a wet-pipe system?
- Deluge valve
- Dry-pipe valve
- Preaction valve
- Alarm check valve (Correct answer)
Correct answer: Alarm check valve
An alarm check valve in a wet-pipe system allows pressurized water to flow to sprinklers and triggers the water flow alarm when activated.
Question 58: The Right-to-Know provisions of OSHA's Hazard Communication Standard apply to:
- All employers where workers may be exposed to hazardous chemicals (Correct answer)
- Hospitals accredited by The Joint Commission only
- Facilities generating more than 100 kg of hazardous waste per month
- Only manufacturing facilities with 50 or more employees
Correct answer: All employers where workers may be exposed to hazardous chemicals
OSHA's HazCom Standard applies to all employers in general industry, including healthcare, where workers may be exposed to hazardous chemicals in the workplace.
Question 59: A hospital plans to renovate a patient care area. Which regulatory requirement specifically addresses infection control during construction in healthcare settings?
- EPA NESHAP Renovation, Repair, and Painting Rule
- Infection Control Risk Assessment (ICRA) per FGI Guidelines (Correct answer)
- NFPA 241 Safeguarding Construction Operations
- OSHA 1910.134 Respiratory Protection
Correct answer: Infection Control Risk Assessment (ICRA) per FGI Guidelines
The Facility Guidelines Institute (FGI) Guidelines require an Infection Control Risk Assessment (ICRA) before construction or renovation in healthcare settings to identify risks to patients from dust, debris, mold, and other construction-related hazards.
Question 60: Which document must accompany hazardous waste from the point of generation to the disposal facility?
- Hazardous Waste Manifest (Correct answer)
- Safety Data Sheet (SDS)
- Material Safety Data Sheet (MSDS)
- Bill of Lading
Correct answer: Hazardous Waste Manifest
A Uniform Hazardous Waste Manifest (EPA Form 8700-22) must accompany hazardous waste shipments from the generator to the disposal facility to track the waste chain of custody.
Question 61: Under the Fair Labor Standards Act (FLSA), which classification of workers is NOT entitled to overtime pay?
- Part-time hourly workers
- Exempt employees (executive, administrative, professional) (Correct answer)
- Temporary workers paid hourly
- Non-exempt hourly workers
Correct answer: Exempt employees (executive, administrative, professional)
The FLSA exempts executive, administrative, and professional employees from overtime requirements, provided they meet specific salary and duties tests. Non-exempt employees must receive overtime pay at 1.5x their regular rate for hours over 40 per week.
Question 62: What is the primary purpose of conducting Environment of Care (EC) rounds in a healthcare facility?
- To conduct surprise inspections to discipline staff for violations
- To document that maintenance work orders have been completed
- To meet a one-time accreditation requirement
- To proactively identify and correct physical environment hazards before they cause harm (Correct answer)
Correct answer: To proactively identify and correct physical environment hazards before they cause harm
EC rounds proactively identify safety hazards, life safety code deficiencies, and equipment issues before they result in patient or staff harm, supporting a culture of safety and continuous compliance with regulatory standards.
Question 63: What does the term 'authority having jurisdiction' (AHJ) mean in the context of NFPA codes?
- The insurance company that underwrites the facility's property policy
- The federal agency that writes and publishes NFPA codes
- The organization, office, or individual responsible for enforcing code requirements and approving equipment and installations (Correct answer)
- The highest-ranking official at the healthcare facility
Correct answer: The organization, office, or individual responsible for enforcing code requirements and approving equipment and installations
The AHJ is the entity — which may be a fire marshal, building official, or CMS surveyor — that has legal authority to enforce the requirements of a particular code or standard and approve or reject equipment and installations.
Question 64: Which phase of the emergency management cycle focuses on actions taken to reduce the likelihood or impact of a future disaster?
- Preparedness
- Response
- Recovery
- Mitigation (Correct answer)
Correct answer: Mitigation
Mitigation involves long-term risk reduction actions such as retrofitting buildings, relocating utilities, or installing flood barriers before a disaster occurs.
Question 65: Which federal law requires healthcare facilities to provide reasonable accommodations for employees with disabilities?
- Fair Labor Standards Act (FLSA)
- Family and Medical Leave Act (FMLA)
- Americans with Disabilities Act (ADA) (Correct answer)
- Occupational Safety and Health Act (OSHA)
Correct answer: Americans with Disabilities Act (ADA)
The Americans with Disabilities Act (ADA) requires covered employers to provide reasonable accommodations to qualified employees with disabilities, unless doing so would cause undue hardship.
Question 66: What does the term 'span of control' refer to in healthcare facility management?
- The number of direct reports a supervisor effectively manages (Correct answer)
- The geographic area covered by a facility manager's responsibilities
- The range of systems a technician is certified to maintain
- The budget authority granted to a department head
Correct answer: The number of direct reports a supervisor effectively manages
Span of control refers to the number of subordinates that a manager or supervisor directly oversees. An appropriate span depends on task complexity, employee experience, and the manager's ability to supervise effectively.
Question 67: In value engineering (VE) for a healthcare construction project, what is the primary objective?
- To accelerate the project schedule by reducing scope
- To find the lowest-price subcontractors for each trade
- To reduce project costs by eliminating features regardless of their function
- To analyze project functions and identify cost-effective alternatives that maintain required performance and quality (Correct answer)
Correct answer: To analyze project functions and identify cost-effective alternatives that maintain required performance and quality
Value engineering analyzes project functions and explores alternative ways to achieve those functions at lower cost, maintaining required quality and performance — not simply cutting scope or accepting lower quality.
Question 68: A healthcare facility's generator fails to start during a monthly test. Under NFPA 110, what is the maximum allowable time to restore the generator to full operational status?
- 48 hours
- 72 hours (Correct answer)
- 24 hours
- 7 days
Correct answer: 72 hours
NFPA 110 requires that an emergency generator that fails a test be repaired and restored within 72 hours.
Question 69: A hospital's new CFO has instructed all department heads, including the Facility Manager, to build their annual budget from scratch, justifying every single line item regardless of what was allocated in the previous year. This budgeting method is known as:
- Activity-Based Budgeting (ABB)
- Incremental Budgeting
- Zero-Based Budgeting (ZBB) (Correct answer)
- Capital Budgeting
Correct answer: Zero-Based Budgeting (ZBB)
Zero-Based Budgeting (ZBB) is a method where all expenses must be justified for each new budget period. Every function is re-evaluated for its needs and costs, starting from a 'zero base,' which contrasts with incremental budgeting that simply adjusts the prior year's budget.
Question 70: When a hospital reallocates overhead costs (e.g., facility management) to revenue-generating departments, this process is called:
- Cost shifting
- Cost allocation (Correct answer)
- Transfer pricing
- Revenue recognition
Correct answer: Cost allocation
Cost allocation distributes indirect or overhead expenses to the departments that benefit from those services.
Question 71: A facility manager wants to improve employee retention. Which strategy has been shown to be most effective long-term?
- Reducing the number of required work hours
- Eliminating performance reviews
- Offering a one-time signing bonus
- Providing opportunities for professional development and career advancement (Correct answer)
Correct answer: Providing opportunities for professional development and career advancement
Long-term retention is most strongly linked to employees feeling they have growth opportunities. Professional development, mentoring, and clear career paths address intrinsic motivational needs that a one-time bonus cannot sustain.
Question 72: In healthcare construction, an Interim Life Safety Measure (ILSM) is required when:
- Fire protection systems are temporarily impaired during construction (Correct answer)
- A new wing opens and staff need orientation
- The project budget exceeds 10% of the original estimate
- The facility manager changes contractors mid-project
Correct answer: Fire protection systems are temporarily impaired during construction
ILSMs are compensatory measures required by The Joint Commission when fire protection systems are temporarily impaired during construction or renovation.
Question 73: A facility manager notices vibration in a centrifugal pump. Which condition is MOST likely indicated by vibration occurring at twice the rotational frequency?
- Bearing failure
- Cavitation
- Misalignment (Correct answer)
- Imbalance
Correct answer: Misalignment
Vibration at 2x rotational frequency (2x RPM) is a classic signature of shaft misalignment in rotating equipment.
Question 74: A healthcare facility manager is evaluating an energy services contract with an ESCO (Energy Service Company). What is the key feature of a performance contract?
- The ESCO requires upfront payment before any work begins
- The hospital pays fixed monthly fees regardless of actual energy savings
- The hospital retains all energy savings and pays a flat consulting fee to the ESCO
- The ESCO guarantees that energy savings will be sufficient to repay the project cost, bearing the risk if savings fall short (Correct answer)
Correct answer: The ESCO guarantees that energy savings will be sufficient to repay the project cost, bearing the risk if savings fall short
In an energy performance contract, the ESCO guarantees a specific level of energy savings and assumes the financial risk if savings fall short of projections, typically funding the project through the guaranteed savings over a defined contract term.
Question 75: Which electrical safety test is required for patient-care equipment to measure leakage current?
- Ground fault circuit interrupter test
- Insulation resistance test
- Electrical safety inspection (ESI) per NFPA 99 / AAMI standards (Correct answer)
- Arc flash hazard analysis
Correct answer: Electrical safety inspection (ESI) per NFPA 99 / AAMI standards
NFPA 99 and AAMI standards require electrical safety inspections measuring chassis leakage and ground continuity on patient-care equipment.
Question 76: Which federal document provides the framework for a coordinated national response to disasters, including those affecting hospitals?
- National Response Framework (NRF) (Correct answer)
- NIMS Resource Management Guide
- Hospital Incident Command System (HICS)
- National Preparedness Goal
Correct answer: National Response Framework (NRF)
The National Response Framework establishes how the nation responds to all-hazard disasters and guides coordination between federal, state, local, and private entities.
Question 77: Which section of a Safety Data Sheet (SDS) contains information about personal protective equipment (PPE) requirements?
- Section 4 – First Aid Measures
- Section 6 – Accidental Release Measures
- Section 11 – Toxicological Information
- Section 8 – Exposure Controls/Personal Protection (Correct answer)
Correct answer: Section 8 – Exposure Controls/Personal Protection
Section 8 of an SDS covers exposure controls and personal protection, including recommended PPE such as gloves, respirators, and eye protection.
Question 78: TJC, or The Joint Commission, is:
- A non-profit organization that provides information or rheumatic diseases
- A new ADA regulation proposed by the Department of Health & Human Services
- The agency which issues the final ruling in OSHA complaint cases
- An organization that strives to improve patient safety (Correct answer)
Correct answer: An organization that strives to improve patient safety
Explanation: <br> Enhancing patient safety and treatment quality is the goal of TJC, formerly known as the Joint Commission on Accreditation of Healthcare Organizations. It makes no sense for a company to provide information on rheumatic diseases. The Department of Justice is in charge of enforcing the Americans with Disabilities Act (ADA).
Question 79: What is the primary function of a healthcare coalition (HCC) in emergency preparedness?
- To provide direct emergency response services
- To coordinate resource sharing, situational awareness, and mutual aid among multiple healthcare organizations in a region (Correct answer)
- To write emergency preparedness policies for all member hospitals
- To audit individual hospital emergency plans for compliance
Correct answer: To coordinate resource sharing, situational awareness, and mutual aid among multiple healthcare organizations in a region
Healthcare coalitions facilitate regional coordination among hospitals, emergency medical services, public health agencies, and emergency management to share resources, information, and support during emergencies that exceed any single facility's capacity.
Question 80: In a building automation system (BAS), what is the function of a direct digital controller (DDC)?
- Convert analog sensor signals to digital for the network
- Provide uninterruptible power to critical field devices
- Centrally display all sensor data to facility staff
- Execute local control logic and communicate with sensors and actuators (Correct answer)
Correct answer: Execute local control logic and communicate with sensors and actuators
A DDC executes programmed control sequences locally at the field level, reading sensors and modulating actuators without depending on a central server.
Question 81: Which metric is used to measure the overall carbon footprint of a healthcare facility's energy use?
- Power factor percentage
- Energy Use Intensity (EUI)
- Greenhouse Gas (GHG) emissions in metric tons CO₂ equivalent (Correct answer)
- Peak demand in kilowatts
Correct answer: Greenhouse Gas (GHG) emissions in metric tons CO₂ equivalent
GHG emissions in metric tons CO₂ equivalent is the standard metric for quantifying a facility's contribution to climate change from energy use.
Question 82: Which of the following is determined after reviewing the facility blueprints?
- Access control to utility rooms
- The location of blocked roof drains
- The effectiveness of maintenance
- Space for additional insulation (Correct answer)
Correct answer: Space for additional insulation
Facility blueprints provide detailed architectural and engineering drawings of a building, including structural elements, wall cavities, and existing insulation specifications. By reviewing these blueprints, a CHFM can identify available spaces within walls, ceilings, or attics where additional insulation could be installed to improve energy efficiency. The blueprints reveal the physical constraints and opportunities for such modifications, which is crucial for planning such upgrades.
Question 83: Which NFPA standard specifically governs the installation of fire alarm systems in healthcare facilities?
- NFPA 72 (Correct answer)
- NFPA 25
- NFPA 13
- NFPA 101
Correct answer: NFPA 72
NFPA 72, the National Fire Alarm and Signaling Code, governs fire alarm system installation and inspection.
Question 84: Which agency enforces the Americans with Disabilities Act (ADA) accessibility standards in healthcare facility construction?
- OSHA
- Department of Justice (Correct answer)
- The Joint Commission
- CMS
Correct answer: Department of Justice
The Department of Justice (DOJ) enforces ADA Title III requirements for public accommodations, including healthcare facilities.
Question 85: Under OSHA's Bloodborne Pathogens Standard (29 CFR 1910.1030), how often must an employer offer hepatitis B vaccination to at-risk employees?
- Annually and after exposure
- Upon hire and after needlestick exposure
- Upon hire and annually
- Upon hire only (Correct answer)
Correct answer: Upon hire only
OSHA requires employers to offer hepatitis B vaccination to at-risk employees at the time of initial employment (upon hire).
Question 86: Which type of cost remains constant per unit regardless of the volume of services provided in a healthcare facility?
- Semi-variable cost
- Stepped fixed cost
- Variable cost (Correct answer)
- Fixed cost
Correct answer: Variable cost
Variable costs change in direct proportion to service volume, so the per-unit cost stays constant.
Question 87: A hospital is cited for a deficiency under the Life Safety Code during a CMS survey. What document must the facility submit to CMS outlining corrective actions?
- Equivalency Report
- Statement of Deficiency
- Waiver Request
- Plan of Correction (Correct answer)
Correct answer: Plan of Correction
A Plan of Correction (PoC) is the formal document submitted to CMS describing how and when deficiencies will be corrected.
Question 88: A facilities team is using vibration analysis on a hospital air handler. A spike at a frequency equal to the number of fan blades multiplied by RPM indicates:
- Shaft imbalance
- Electrical interference in the motor
- Bearing wear
- Blade pass frequency — possible blade damage or airflow restriction (Correct answer)
Correct answer: Blade pass frequency — possible blade damage or airflow restriction
A vibration spike at blade pass frequency (number of blades × RPM) indicates aerodynamic issues such as blade damage, fouling, or obstructed airflow.
Question 89: A hospital is planning a major renovation of its surgical suites, which are located adjacent to the neonatal intensive care unit (NICU). Which of the following is the MOST critical first step in the project planning process to mitigate risks to vulnerable patients?
- Conduct a multi-disciplinary Infection Control Risk Assessment (ICRA). (Correct answer)
- Notify the local fire marshal of the planned construction.
- Finalize the construction budget and schedule.
- Select the architectural firm and general contractor.
Correct answer: Conduct a multi-disciplinary Infection Control Risk Assessment (ICRA).
An Infection Control Risk Assessment (ICRA) is a systematic process essential in healthcare settings to determine the potential risk of infection to patients from construction or renovation activities. Given the project's proximity to a high-risk patient area like the NICU, identifying potential airborne and waterborne pathogens and establishing control measures is the most critical initial step to ensure patient safety. This assessment must involve a multi-disciplinary team including infection prevention, facility management, and clinical staff to be effective.
Question 90: What does the term 'interim life safety measures' (ILSMs) specifically address in healthcare facility management?
- Short-term staffing plans when key personnel are absent
- Temporary patient care protocols during a mass casualty event
- Emergency procedures for managing equipment failures
- Compensatory measures taken when NFPA 101 requirements cannot be met due to construction, renovation, or deficiencies (Correct answer)
Correct answer: Compensatory measures taken when NFPA 101 requirements cannot be met due to construction, renovation, or deficiencies
ILSMs are equivalent fire safety actions taken to compensate for increased fire risk when NFPA 101 requirements are temporarily not met, such as during construction that creates gaps in smoke barriers or disables fire suppression systems.
Question 91: What is the purpose of a P-trap in a plumbing drain system?
- To allow air into the drain system to prevent siphoning
- To maintain a water seal that prevents sewer gases from entering the building (Correct answer)
- To regulate water pressure at each fixture
- To filter solid waste before it enters the drain
Correct answer: To maintain a water seal that prevents sewer gases from entering the building
A P-trap holds a small amount of water that creates a seal blocking sewer gases (including toxic and flammable gases) from migrating back through the drain into the occupied space.
Question 92: A medical gas area alarm panel, located at a nurses' station, begins to sound for the medical air system. Which of the following is the MOST likely cause of the alarm?
- The main medical air compressor for the hospital has failed
- The pressure in the medical air pipeline has deviated from the normal operating range for that specific zone (Correct answer)
- The fire alarm system has been activated in the adjacent smoke compartment
- A scheduled preventive maintenance check on the medical air system is overdue
Correct answer: The pressure in the medical air pipeline has deviated from the normal operating range for that specific zone
Medical gas alarm panels are categorized as master, area (or zone), and local alarms. The alarm at a nurses' station is an area alarm. Its function is to alert staff to abnormal pressure conditions (either high or low) in the medical gas or vacuum lines serving that specific zone of the hospital. A failure of the main source equipment would trigger a master alarm, while PM schedules and fire alarms are monitored by separate systems.
Question 93: In healthcare project management, which delivery method gives the owner the most direct control over the design?
- Integrated Project Delivery (IPD)
- Design-Bid-Build (DBB) (Correct answer)
- Construction Management at Risk (CMaR)
- Design-Build (DB)
Correct answer: Design-Bid-Build (DBB)
In Design-Bid-Build, the owner contracts separately with the designer and the contractor. The design is fully completed before bidding, giving the owner maximum direct control over design decisions.
Question 94: Under CMS Conditions of Participation, how frequently must a hospital conduct a fire drill in each smoke compartment?
- Semi-annually
- Monthly
- Annually
- Quarterly (Correct answer)
Correct answer: Quarterly
CMS requires hospitals to conduct fire drills at least quarterly in each smoke compartment on each shift.
Question 95: In the Hospital Incident Command System (HICS), who holds overall accountability for the hospital's response to an emergency?
- Medical Staff Director
- Safety Officer
- Incident Commander (Correct answer)
- Operations Section Chief
Correct answer: Incident Commander
The Incident Commander holds overall authority and accountability for the management of an incident, including strategic direction, resource allocation, and communications with external agencies.
Question 96: Which organization's certification exam is necessary for HVAC technicians who handle refrigerants containing chlorofluorocarbon (CFC)?
- OSHA
- NFPA
- ADA
- EPA (Correct answer)
Correct answer: EPA
Explanation: <br> The EPA (Environmental Protection Agency) conducts the test since it is known that CFCs can cause the ozone layer in the earth's atmosphere to thin if they are discharged into the atmosphere. The Americans with Disabilities Act, or ADA, is not an organization. Worker health and safety are regulated by OSHA, and the Occupational Safety and Health Administration. To lower the risk of fire, the NFPA, or National Fire Protection Association, has codes.
Question 97: Which performance management tool involves gathering feedback about an employee from multiple sources including supervisors, peers, subordinates, and sometimes patients or customers?
- 360-degree feedback assessment (Correct answer)
- Behaviorally anchored rating scale (BARS)
- Critical incident method
- Management by objectives (MBO)
Correct answer: 360-degree feedback assessment
A 360-degree feedback assessment collects performance data from all directions in the organizational hierarchy as well as from external stakeholders.
Question 98: A healthcare facility project is experiencing scope creep. Which document should the facility manager reference first to evaluate proposed changes?
- Project scope statement and WBS (Correct answer)
- Risk register
- Stakeholder communication plan
- Project schedule baseline
Correct answer: Project scope statement and WBS
The project scope statement and WBS define the authorized work and serve as the baseline for evaluating whether changes are within or outside scope.
Question 99: In healthcare project management, an Infection Control Risk Assessment (ICRA) is conducted primarily to:
- Schedule utility shutdowns to minimize disruption to patient care
- Estimate the cost impact of construction delays on clinical operations
- Determine the qualification requirements for contractors working in clinical areas
- Identify and mitigate risks to patients from dust, debris, and airborne pathogens during construction (Correct answer)
Correct answer: Identify and mitigate risks to patients from dust, debris, and airborne pathogens during construction
An ICRA systematically evaluates construction and renovation activities for potential risks to patients, particularly immunocompromised individuals. It determines the required infection control precautions, such as dust barriers, HEPA filtration, and negative pressure, to protect the patient environment during construction activities.
Question 100: A hospital's chilled water system fails in July, causing OR suites to exceed temperature limits. Which step should the facility manager take FIRST?
- Submit a report to the state health department
- Notify clinical leadership and activate the utility failure response procedure (Correct answer)
- Cancel all elective surgeries immediately
- Contact the chiller vendor and wait for repair
Correct answer: Notify clinical leadership and activate the utility failure response procedure
The first step is to notify clinical leadership and activate the facility's utility failure response procedure to protect patient safety while repairs are coordinated.
Question 101: A hospital is undergoing a major renovation of a patient wing. During this period, which of the following is MOST critical for the Healthcare Facility Manager to implement to ensure patient safety and maintain regulatory compliance?
- A detailed cost-benefit analysis of the renovation materials.
- A public relations campaign to inform the community about the upgrades.
- Interim Life Safety Measures (ILSM) in coordination with clinical staff. (Correct answer)
- A daily construction progress meeting with the contractor.
Correct answer: Interim Life Safety Measures (ILSM) in coordination with clinical staff.
Interim Life Safety Measures (ILSM) are a series of administrative actions required by The Joint Commission and other regulatory bodies to compensate for temporary hazards posed by life safety deficiencies, such as those that occur during construction or renovation. Implementing ILSM is a critical compliance activity to ensure the safety of all building occupants when normal life safety features are compromised.
Question 102: A newly installed medical air compressor in a critical care unit fails. According to NFPA 99, Health Care Facilities Code, this system falls under which risk category?
- Category 4
- Category 3
- Category 2
- Category 1 (Correct answer)
Correct answer: Category 1
NFPA 99 defines Category 1 systems as those where failure is likely to cause major injury or death to patients or caregivers. A medical air compressor supplying a critical care unit is a life-support system, and its failure would have immediate and severe consequences, placing it squarely in Category 1.
Question 103: Which category of medical waste requires incineration or autoclaving prior to disposal in a licensed facility?
- Chemotherapy (trace) waste
- Pharmaceutical waste
- Regulated medical waste (infectious waste) (Correct answer)
- Universal waste
Correct answer: Regulated medical waste (infectious waste)
Regulated medical waste, which includes pathological waste, sharps, and infectious materials, must be treated by incineration or autoclaving (steam sterilization) to render it non-infectious before final disposal.
Question 104: The primary purpose of a facility's chemical hygiene plan, required under OSHA's Laboratory Standard (29 CFR 1910.1450), is to:
- Meet EPA waste disposal reporting requirements
- Satisfy The Joint Commission's Environment of Care standards
- Protect laboratory employees from health hazards associated with chemical exposures (Correct answer)
- Document the chain of custody for chemical waste
Correct answer: Protect laboratory employees from health hazards associated with chemical exposures
OSHA's Laboratory Standard requires a written Chemical Hygiene Plan (CHP) to protect workers in laboratory settings from chemical hazards through engineering controls, PPE, training, and administrative procedures.
Question 105: A healthcare facility manager discovers penetrations in a 2-hour rated fire barrier. What immediate action is required?
- Implement Interim Life Safety Measures (ILSMs) and repair the penetrations promptly (Correct answer)
- Document the finding in the annual fire drill report
- Issue a construction permit and schedule repairs within 90 days
- Notify the local fire marshal and close the affected floor
Correct answer: Implement Interim Life Safety Measures (ILSMs) and repair the penetrations promptly
Unprotected penetrations in rated fire barriers represent an immediate life safety deficiency. ILSMs must be implemented immediately to compensate for the reduced fire protection while the penetrations are repaired.
Question 106: A healthcare facility project manager receives a contractor's proposed change order for unforeseen soil conditions discovered during excavation. What is the most appropriate first step?
- Review the contract terms, original geotechnical report, and scope of work to determine contractor responsibility (Correct answer)
- Notify the authority having jurisdiction and await their direction
- Issue a stop-work order until the condition is fully investigated
- Approve the change order immediately to avoid construction delays
Correct answer: Review the contract terms, original geotechnical report, and scope of work to determine contractor responsibility
Before approving or rejecting a change order, the project manager must review the original contract documents, any geotechnical investigations, and the defined scope of work to determine whether the unforeseen condition was a legitimate risk the contractor assumed or a valid basis for additional compensation. This due diligence protects the owner's interests.
Question 107: A healthcare facility manager is preparing a business case for a boiler replacement. Which financial analysis demonstrates the payback period?
- Dividing the initial investment by the annual cost savings to determine how many years until the investment is recovered (Correct answer)
- Performing a sensitivity analysis of energy price assumptions
- Calculating the net present value of all future cash flows discounted to today
- Comparing the internal rate of return to the facility's cost of capital
Correct answer: Dividing the initial investment by the annual cost savings to determine how many years until the investment is recovered
The payback period is calculated by dividing the total initial investment by the annual savings or benefit generated, expressing how many years it will take for cumulative savings to equal the initial cost.
Question 108: Under the National Labor Relations Act (NLRA), which activity is protected for healthcare employees even in a non-union facility?
- Concerted activity with coworkers to improve working conditions (Correct answer)
- Refusing to perform all assigned job duties
- Publicly disparaging the organization's management to the media
- Individual negotiation of personal salary increases
Correct answer: Concerted activity with coworkers to improve working conditions
The NLRA protects 'concerted activity,' which includes employees acting together to address wages, hours, or working conditions, regardless of union status.
Question 109: Which document formally authorizes a project and names the project manager in healthcare facility management?
- Work breakdown structure
- Statement of work
- Project charter (Correct answer)
- Project scope statement
Correct answer: Project charter
A project charter is the document that formally authorizes a project, defines its objectives, and names the project manager, granting them the authority to apply organizational resources.
Question 110: Which NIMS component standardizes the management of resources during a large-scale healthcare emergency?
- Public Information
- Preparedness
- Resource Management (Correct answer)
- Incident Command System
Correct answer: Resource Management
NIMS Resource Management provides a standardized approach to coordinating and managing resources during incidents, including healthcare emergencies.
CHFM Exam
The Certified Healthcare Facility Manager (CHFM) exam, administered by the AHA, validates competency in managing the physical environment of healthcare facilities across compliance, project management, maintenance, finance, and administration.
Exam Rules
- You can skip questions and return to them later
- Flag questions for review before submitting
- No feedback shown until you submit the entire exam
- Unanswered questions count as wrong — answer everything
- 10 pretest questions are mixed in and don't affect your score
- Timer auto-submits when time runs out
- Your progress is auto-saved every 30 seconds
These practice questions were written with AI tools. They are not real exam questions. Exam facts are checked against the official sources listed below. Not reviewed by a subject-matter expert. Editorial policy
Sources & references
Exam facts on this page (fees, format, dates, passing scores) are checked against these official sources; the date is our last check. Editorial policy
- aha.org — Test delivery, fees, renewal, eligibility, exam format, registration deadline, retake policy, score release, test dates, time limit · verified Oct 2026