WMATA WMATA Fare Collection 3

Question 1

When a fare gate malfunctions and a passenger cannot exit the paid area, what is the correct immediate action?

Accepted Answer

Contact the station manager immediately to manually release the gate and document the incident

Answer

A malfunctioning exit gate must be reported to the station manager who can manually release it and log the incident — passengers should never be directed to circumvent the gate physically.

Question 2

Fare evasion on WMATA can result in which consequence for the offender?

Accepted Answer

A civil citation with a monetary fine

Answer

Fare evasion on WMATA is a civil infraction that can result in a civil citation and monetary fine issued by Metro Transit Police.

Question 3

What is the primary benefit of registering a SmarTrip card with WMATA?

Accepted Answer

The remaining balance can be transferred to a new card if the original is lost or stolen

Answer

Registering a SmarTrip card protects the account balance — if the card is lost or stolen, WMATA can transfer the remaining value to a replacement card after identity verification.

Question 4

What does WMATA's fare payment policy require before a customer enters the paid zone on Metrorail?

Accepted Answer

Customers must have sufficient fare value loaded on their SmarTrip card before entering the paid zone

Answer

WMATA requires customers to have sufficient fare loaded before tapping into the paid zone — the entry gate will not open without a valid payment.

Question 5

How does the WMATA SmarTrip system handle a situation where a customer's balance is too low to pay the full exit fare on Metrorail?

Accepted Answer

WMATA allows a negative balance so the passenger can exit, which must be repaid before the next trip entry

Answer

WMATA permits a 'low value exit' allowing passengers to exit with a resulting negative balance, but the card will be declined at the entry gate until the negative balance is cleared.

WMATA Test Practice Test

WMATA Test Practice Test

WMATA WMATA Fare Collection 3