WMATA WMATA Fare Collection 1 — Questions and Answers
Question 1: What type of fare payment system does WMATA primarily use for Metrorail?
- Paper tickets with magnetic strips
- Token-based entry system
- SmarTrip contactless smart card (Correct answer)
- Cash-only fareboxes
Correct answer: SmarTrip contactless smart card
SmarTrip is WMATA's reloadable contactless smart card used across Metrorail, Metrobus, and Metro-operated parking.
Question 2: On WMATA Metrorail, fares are primarily determined by which factors?
- Time of travel only
- Distance traveled combined with time of day (peak or off-peak) (Correct answer)
- Number of stations passed only
- A fixed flat rate regardless of distance
Correct answer: Distance traveled combined with time of day (peak or off-peak)
WMATA Metrorail uses a distance-based fare structure with higher peak rates during rush hours and lower off-peak rates at other times.
Question 3: Under WMATA's transfer discount policy, customers who pay with a SmarTrip card on Metrobus may receive a fare discount when transferring to Metrorail within how many hours?
- 30 minutes
- 1 hour
- 2 hours (Correct answer)
- 4 hours
Correct answer: 2 hours
WMATA SmarTrip cardholders who ride Metrobus and then board Metrorail within 2 hours receive a transfer discount on the rail fare.
Question 4: During which weekday hours are WMATA Metrorail peak fares applied?
- 5:00 AM–9:30 AM and 3:00 PM–7:00 PM (Correct answer)
- 6:00 AM–10:00 AM and 4:00 PM–8:00 PM
- 7:00 AM–9:00 AM and 5:00 PM–7:00 PM
- All hours Monday through Friday
Correct answer: 5:00 AM–9:30 AM and 3:00 PM–7:00 PM
WMATA Metrorail applies peak fares on weekdays from 5:00 AM to 9:30 AM and again from 3:00 PM to 7:00 PM.
Question 5: What is the purpose of the exit fare requirement on WMATA Metrorail?
- To charge a premium for high-traffic destination stations
- To calculate and deduct the distance-based fare when the passenger taps out (Correct answer)
- To verify passenger identity before allowing egress
- To prevent overcrowding at busy destination stations
Correct answer: To calculate and deduct the distance-based fare when the passenger taps out
Passengers tap their SmarTrip card on entry and exit so the system can calculate the distance traveled and deduct the correct fare.
Question 6: Which passengers qualify for reduced fares on WMATA Metrorail?
- All children under 18 and adults over 50
- Senior citizens 65 and older, people with qualifying disabilities, and children under 5 riding free with a paying adult (Correct answer)
- Students of all ages with a valid school ID
- Federal government employees with a valid agency ID
Correct answer: Senior citizens 65 and older, people with qualifying disabilities, and children under 5 riding free with a paying adult
WMATA's reduced fare program covers seniors 65+, customers with qualifying disabilities, and children under 5 who ride free when accompanied by a fare-paying adult.
Question 7: What should a customer do if their SmarTrip card balance is insufficient to cover the required Metrorail fare?
- Request a complimentary ride from the station manager
- Add value at a fare vending machine, online, or at a participating retail location (Correct answer)
- Pay the difference in cash at the fare gate
- Wait 24 hours for an automatic account reload
Correct answer: Add value at a fare vending machine, online, or at a participating retail location
Customers must add value to their SmarTrip card via a fare vending machine, the SmarTrip website or app, or a retail partner before they can enter the paid zone.
What type of fare payment system does WMATA primarily use for Metrorail?