WMATA WMATA Station Operations 1 — Questions and Answers
Question 1: What is the primary role of a WMATA Station Manager?
- Operate trains
- Oversee station safety and customer service (Correct answer)
- Repair rail equipment
- Manage payroll
Correct answer: Oversee station safety and customer service
Station Managers are responsible for maintaining station safety and providing customer service to passengers.
Question 2: How often must WMATA station managers conduct a station inspection?
- Once per week
- At the beginning of each shift (Correct answer)
- Once per month
- Only when incidents occur
Correct answer: At the beginning of each shift
Station managers must conduct a thorough inspection of their station at the start of each shift.
Question 3: What action should a Station Manager take if an escalator becomes inoperable?
- Ignore it until maintenance arrives
- Notify Rail Operations Control Center and post signage (Correct answer)
- Shut down the station
- Call 911 immediately
Correct answer: Notify Rail Operations Control Center and post signage
The Station Manager must notify the Rail Operations Control Center and place appropriate out-of-service signage on the escalator.
Question 4: Which system do WMATA Station Managers use to communicate with train operators?
- Cell phone
- Public Address (PA) system
- Rail Operations Control Center radio (Correct answer)
Correct answer: Rail Operations Control Center radio
Station Managers communicate with train operators and Rail Operations through the ROCC radio system.
Question 5: What is the correct procedure when a passenger falls onto the tracks?
- Jump down to assist
- Activate the Emergency Trip Station (ETS) and call ROCC (Correct answer)
- Wait for the next train to pass
- Use the PA to announce a delay
Correct answer: Activate the Emergency Trip Station (ETS) and call ROCC
The immediate action is to activate the Emergency Trip Station to cut traction power and simultaneously notify ROCC.
Question 6: What does a flashing yellow light on the station platform edge indicate?
- Station is closing
- Train is approaching (Correct answer)
- Emergency stop activated
- Elevator is out of service
Correct answer: Train is approaching
Flashing yellow platform edge lights warn passengers that a train is approaching the station.
WMATA WMATA Station Operations 1
What is the primary role of a WMATA Station Manager?