WMATA WMATA Fare Collection 2

Question 1

What constitutes fare evasion on WMATA?

Accepted Answer

Entering or exiting the paid zone without paying the required fare

Answer

Fare evasion is defined as entering or exiting the paid zone on Metrorail, or boarding Metrobus, without paying the required fare.

Question 2

When a customer's SmarTrip card is declined at a Metrorail fare gate, what is the correct procedure for a station employee?

Accepted Answer

Direct the customer to an Add Value machine or the station manager's kiosk for assistance

Answer

Station employees should direct customers with declined cards to an Add Value machine or the station manager's kiosk to resolve the balance issue before entering the paid zone.

Question 3

Which statement about WMATA SmarTrip cards is accurate?

Accepted Answer

SmarTrip cards can be used on Metrorail, Metrobus, and Metro-operated parking facilities

Answer

SmarTrip cards are accepted across all WMATA services including Metrorail, Metrobus, and Metro-operated parking garages and lots.

Question 4

Children under what age ride WMATA Metrorail for free when accompanied by a fare-paying adult?

Accepted Answer

5 years old

Answer

WMATA policy allows children under the age of 5 to ride Metrorail free of charge when accompanied by a fare-paying adult.

Question 5

What paratransit service does WMATA operate for customers who are unable to use fixed-route rail and bus services?

Accepted Answer

MetroAccess

Answer

MetroAccess is WMATA's ADA-compliant paratransit service providing origin-to-destination trips for eligible customers who cannot use Metrorail or Metrobus.

WMATA Test Practice Test

WMATA Test Practice Test

WMATA WMATA Fare Collection 2