PMBOK Stakeholder Engagement Strategies 4

Question 1

Which conflict resolution technique is MOST likely to result in long-term stakeholder buy-in?

Accepted Answer

Collaborating

Answer

Collaborating (problem-solving) addresses the root cause of conflict and results in solutions all parties agree to, building lasting relationships.

Question 2

During a large infrastructure project, community residents are identified as stakeholders. They have low power but very high interest. The BEST strategy is to:

Accepted Answer

Keep informed with regular, accessible communication

Answer

Low-power, high-interest stakeholders should be kept informed to maintain their trust and prevent them from mobilizing against the project.

Question 3

What does the 'salience model' use to classify stakeholders?

Accepted Answer

Power, legitimacy, and urgency

Answer

The salience model classifies stakeholders based on power, legitimacy, and urgency to prioritize engagement efforts.

Question 4

A project manager wants to verify that stakeholder engagement activities are effective. Which process addresses this?

Accepted Answer

Monitor Stakeholder Engagement

Answer

Monitor Stakeholder Engagement evaluates the effectiveness of engagement strategies and identifies adjustments needed.

Question 5

A project team member shares confidential project financial data with an external stakeholder without authorization. This MOST directly violates which aspect of stakeholder management?

Accepted Answer

Information distribution controls in the communications management plan

Answer

The communications management plan defines what information is shared with whom and through which channels, including confidentiality controls.

PMBOK - Project Management Body of Knowledge Practice Test

PMBOK - Project Management Body of Knowledge Practice Test

PMBOK Stakeholder Engagement Strategies 4