FREE PMBOK Leading High-Performance Teams Questions and Answers

Question 1

A project team is consistently missing deadlines and exhibiting low morale.
During a retrospective, it becomes clear that team members are hesitant to voice concerns for fear of retribution.
This is leading to unresolved issues and a lack of shared understanding.
According to the PMBOK® Guide, which characteristic of a high-performing team is most evidently lacking?

Accepted Answer

A culture of safety, respect, and trust

Answer

Shared ownership

Answer

A clear understanding of project goals

Answer

Adaptability and resilience

Question 2

A project manager observes that a newly formed team is experiencing significant conflict. Team members are competing for roles, challenging the project manager's authority, and disagreeing on the best approach to the work. According to the Tuckman ladder model of team development, what is the most appropriate action for the project manager to take?

Accepted Answer

Facilitate open discussion, clarify roles, and help the team establish group norms.

Answer

Allow the team to work through the conflicts on their own to build resilience.

Answer

Implement a strict, directive management style to regain control and force progress.

Answer

Disband the team and select new members who are more likely to collaborate effectively.

Question 3

Which of the following best describes the leadership style of a servant leader in the context of managing a project team?

Accepted Answer

Prioritizing the needs of the team, removing obstacles, and fostering an environment of growth and empowerment.

Answer

Focusing on goals and providing rewards for performance.

Answer

Allowing the team to make their own decisions and set their own goals with minimal interference.

Answer

Making decisions unilaterally and providing clear, direct instructions to the team.

Question 4

A key stakeholder is consistently frustrated with the project's progress, and their negative attitude is beginning to impact the team's motivation. The project manager needs to address the situation. Which component of emotional intelligence (EQ) is most critical for the project manager to use first in this scenario?

Accepted Answer

Social awareness, to understand and empathize with the stakeholder's perspective and emotions.

Answer

Self-management, to control their own emotional reaction to the stakeholder's frustration.

Answer

Relationship management, to influence the stakeholder and resolve the conflict.

Answer

Self-awareness, to recognize how their own feelings might be affecting the situation.

Question 5

During a heated project meeting, two senior developers have a public disagreement about a critical technical implementation. The conflict is disrupting the meeting and causing other team members to become uncomfortable. According to the PMBOK® Guide, what is the MOST effective conflict resolution technique for the project manager to employ to find a lasting solution?

Accepted Answer

Collaborating/Problem Solving

Answer

Smoothing/Accommodating

Answer

Forcing/Directing

Answer

Compromising/Reconciling

Question 6

The PMBOK® Guide - Seventh Edition describes Project Performance Domains. In the context of leading a team, which of the following is a desired outcome of the Team Performance Domain?

Accepted Answer

Shared ownership

Answer

Detailed work breakdown structure

Answer

Approved project charter

Answer

Comprehensive risk register