PHR Business Management 3

Question 1

Which document outlines an organization's fundamental purpose and reason for existence?

Accepted Answer

Mission statement

Answer

A mission statement describes the organization's core purpose and present reason for being.

Question 2

In a matrix organizational structure, employees typically report to:

Accepted Answer

Two or more managers

Answer

Matrix structures create dual reporting relationships, usually to both a functional and a project manager.

Question 3

What does the term 'span of control' refer to?

Accepted Answer

Number of employees a manager directly supervises

Answer

Span of control is the number of subordinates reporting directly to one manager.

Question 4

Which planning framework translates strategy into measures across financial, customer, internal, and learning perspectives?

Accepted Answer

Balanced scorecard

Answer

The balanced scorecard tracks performance across four linked perspectives tied to strategy.

Question 5

An HR leader presenting metrics to executives should focus primarily on:

Accepted Answer

Data linked to business outcomes

Answer

Executives respond to data tied to measurable business outcomes and strategy.

PHR Practice Test