PHR Business Management 3

Question 1

Which document outlines an organization's fundamental purpose and reason for existence?

Accepted Answer

Mission statement

Answer

Vision statement

Answer

Balance sheet

Answer

Org chart

Question 2

In a matrix organizational structure, employees typically report to:

Accepted Answer

Two or more managers

Answer

Only the CEO

Answer

No manager

Answer

A single functional manager

Question 3

What does the term 'span of control' refer to?

Accepted Answer

Number of employees a manager directly supervises

Answer

Total company revenue

Answer

Length of a project

Answer

Range of pay grades

Question 4

Which planning framework translates strategy into measures across financial, customer, internal, and learning perspectives?

Accepted Answer

Balanced scorecard

Answer

SWOT analysis

Answer

Fishbone diagram

Answer

Gantt chart

Question 5

An HR leader presenting metrics to executives should focus primarily on:

Accepted Answer

Data linked to business outcomes

Answer

Detailed transaction logs

Answer

Personal anecdotes only

Answer

Raw unanalyzed spreadsheets

Question 6

Which of the following is an example of a qualitative data source?

Accepted Answer

Employee interview responses

Answer

Turnover percentage

Answer

Absenteeism rate

Answer

Headcount totals

Question 7

Change management models like Lewin's emphasize which three stages?

Accepted Answer

Unfreeze, change, refreeze

Answer

Plan, do, stop

Answer

Hire, train, fire

Answer

Start, pause, end