Human Resources Performance Management

Question 1

What is a 'SMART' goal in performance management?

Accepted Answer

Specific, Measurable, Achievable, Relevant, Time-bound

Answer

SMART goals are Specific, Measurable, Achievable, Relevant, and Time-bound, providing clear criteria for evaluating performance.

Question 2

What is 'halo effect' as a performance appraisal bias?

Accepted Answer

Allowing one outstanding trait to positively influence ratings on all other dimensions

Answer

The halo effect occurs when a rater allows one positive characteristic to overly influence ratings of all other performance dimensions.

Question 3

What is 'management by objectives' (MBO)?

Accepted Answer

A process where managers and employees jointly set goals, and performance is evaluated against those goals

Answer

MBO is a performance management approach in which managers and employees collaboratively establish measurable objectives and evaluate performance against them.

Question 4

What is 'central tendency error' in performance appraisals?

Accepted Answer

The tendency to rate all employees near the middle of the rating scale, avoiding extremes

Answer

Central tendency error occurs when raters avoid using the high or low ends of the rating scale and cluster all ratings near the middle.

Question 5

What is the purpose of a 'performance improvement plan' (PIP)?

Accepted Answer

To document performance deficiencies and establish a structured plan with specific expectations and support for improvement

Answer

A PIP formally identifies gaps between current and expected performance, sets clear goals, provides support resources, and establishes a timeframe for improvement.

Human Resources Practice Test

Human Resources Practice Test

Human Resources Performance Management