FREE Society for Human Resource Management MCQ Question and Answers

Question 1

Which of the following assertions regarding strikes is false?

Accepted Answer

Employee may strike to support a hot cargo clause

Answer

Hot cargo clauses are agreements between an employer and a union where the employer agrees not to handle, use, or deal in goods produced by another employer with whom the union has a dispute. These clauses are generally illegal under the National Labor Relations Act (NLRA) because they constitute secondary boycotts. Therefore, employees striking to support such a clause would be engaging in an unlawful strike.

Question 2

Which of the following communication delivery strategies is not regarded as top-down?

Accepted Answer

Brown bag meetings

Answer

Top-down communication strategies involve information flowing primarily from management to employees, such as through newsletters, posters, or bulletin boards. Brown bag meetings, however, are typically informal gatherings where employees and managers can discuss topics, ask questions, and share ideas in a more interactive setting. This format encourages two-way communication and feedback, making it less purely 'top-down' than the other options.

Question 3

Which of the following is a typical issue throughout the organizational life cycle's growth phase?

Accepted Answer

poor communication between management and employees

Answer

During the growth phase, organizations expand rapidly, often adding many new employees and potentially new layers of management. This rapid expansion can strain existing communication channels, leading to misunderstandings, lack of clarity, and a feeling of disconnect between management and the growing workforce. Addressing poor communication becomes a critical challenge to maintain morale and efficiency.

Question 4

Which of the following statements most accurately sums up what an employer can do when workers start organizing?

Accepted Answer

Employers may explain problem with unionization to employees

Answer

Under the National Labor Relations Act (NLRA), employers have the right to express their opinions about unions and unionization, as long as these expressions do not contain threats, coercion, or promises of benefits. They can explain the potential disadvantages or problems they foresee with unionization. However, employers cannot legally block, threaten, or forbid employees from organizing or contacting union leaders.

Question 5

What one of the following claims regarding the Delphi method is false?

Accepted Answer

It takes place in a single round

Answer

The Delphi method is an iterative forecasting technique that involves multiple rounds of questionnaires sent to a panel of experts. After each round, the facilitators provide a summary of the experts' forecasts and the reasons behind them, allowing experts to revise their earlier judgments. This multi-round process, with anonymous feedback, is designed to achieve a consensus or narrow the range of opinions, making the statement that it takes place in a single round false.

SHRM - Society for Human Resource Management Practice Test

SHRM - Society for Human Resource Management Practice Test

FREE Society for Human Resource Management MCQ Question and Answers