CritiCall Dispatcher Test CritiCall Reading Comprehension 3

Question 1

A note in a call log reads: 'RP is hearing impaired, using TTY device.' How should the dispatcher adjust their communication?

Accepted Answer

Use short, clear typed responses without abbreviations through the TTY relay

Answer

TTY (text telephone) users communicate through typed relay; dispatchers should use clear, brief language and avoid spoken-only abbreviations.

Question 2

An incident summary reads: 'At 1422 hrs, Unit 9 arrived on scene. At 1435 hrs, Unit 9 requested backup. At 1448 hrs, two additional units arrived. At 1502 hrs, all units cleared.' How long did the incident last from Unit 9's arrival to clearance?

Accepted Answer

40 minutes

Answer

From 1422 hrs arrival to 1502 hrs clearance is exactly 40 minutes.

Question 3

A BOLO states: 'Suspect vehicle described as dark-colored, 4-door sedan, partial plate 7T.' An officer spots a black Honda Civic, 4-door, plate 7TK-449. Should this vehicle be stopped?

Accepted Answer

Yes—the vehicle matches the description and partial plate

Answer

The vehicle matches the dark-colored 4-door sedan description, and the plate begins with '7T,' matching the partial plate—sufficient basis for an investigative stop.

Question 4

A dispatcher reads: 'Caller reports possible prowler, heard noise at rear of residence, lives alone, elderly female, very scared.' What information should the dispatcher gather next?

Accepted Answer

Exact address and whether the caller is currently safe inside

Answer

Confirming the caller's exact location and immediate safety status is the highest priority before gathering any other details.

Question 5

A log entry reads: 'Caller reports male subject pacing outside bank, making calls on cell phone, wearing all black, looking into windows.' What should the dispatcher consider when evaluating this call?

Accepted Answer

Dispatch a unit to investigate—the behavior is suspicious and warrants a check

Answer

Suspicious behavior near a bank warrants a police check even without a confirmed crime in progress, as early intervention can prevent crimes.

Criticall Test Practice Test

Criticall Test Practice Test

CritiCall Dispatcher Test CritiCall Reading Comprehension 3